Norterra BackLot - Server

Server Position

The server is an integral part of the success of the BackLot by contributing to sales, daily jobs, and overall guest satisfaction.

What You Will Be Doing:

• Greet guests and make them feel comfortable by establishing a personal connection.
• Communicate promptly, courteously, and effectively with all guests, management, and fellow team members.
• Be knowledgeable about the BackLot brand and items sold to be able to answer questions, make recommendations and upsell.
• Take accurate food and beverage orders to include item modifications and enter them into the POS or handheld device.
• Deliver food and beverage orders to all tables/guests to Harkins' standards, including the patio.
• Provide exemplary service to include refilling beverages and clearing tables/seats, while exceeding guest expectations.
• Follow all applicable liquor laws, company policies, and safety procedures to Harkins' standards.
• Monitor guests for signs of intoxication and report to bartenders or management.
• Maintain a professional appearance and working environment while setting a positive and professional example.
• Remain flexible during shift to ensure smooth and efficient operation of the dining service, as directed.

What We Are Looking For:

• Required to be at least 19 years of age.
• Required to obtain and maintain a current food handler's card and/or food safety certification, and complete Responsible Service Training, (AZ Title 4 Liquor Basic).
• 1+ year experience in high volume restaurant setting preferred.
• Available to work nights, weekends, and holidays.
• Able to speak, read, write, and understand the primary language(s) used in the workplace and possess basic math skills, be fiscally responsible, and operate a point-of-sale system.
• Able to work in a fast-paced, loud environment, with multiple flashing lights, while in a standing position for extended periods of time.

Harkins Theatres is an equal opportunity employer and does not discriminate against any employee or applicant for employment because of age, race, religion, color, disability, sex, sexual orientation or national origin. We thank all applicants in advance for their interest in this position, however only those selected for an interview will be contacted. By applying to work for Harkins Theatres you agree to our Workplace Privacy Policy, available here