Referral Coordinator

To ensure timely and compliant access to care, the full-time Referral Coordinator will oversee the intake and referral management process, coordinating appointments and supplemental benefits for members while serving as a liaison between providers, patients, and internal clinical teams in a remote setting. Key responsibilities Oversee the intake and referral process, ensuring accurate processing and timely access to services Act as the primary point of contact for providers and clinical leadership regarding referral activities Ensure compliance with organizational policies and regulatory standards while identifying opportunities for workflow optimization Required qualifications Associate degree or higher in healthcare administration or a related field preferred Minimum of 3-5 years of experience in healthcare intake, referral coordination, or related operations Experience in managed care or population health environments is preferred Demonstrated experience managing performance metrics and driving operational improvements Familiarity with regulatory and accreditation requirements impacting intake and referrals