Medical Support Assistant

Spectrum Healthcare Resources has a potential opportunity for Medical Support Assistantto join our dynamic team at the Veterans Affairs Sierra Nevada Healthcare System.

Work Hours:

Duties:

• Experience with providing Prep instructions to the Veteran or patient.
• Making appointments accurately based upon order or consu
• Ability to create notes, refer consults, modify, and retrieve sensitive information/data into the Veteran's Electronic Medical Record.
• Making and receiving Outbound and inbound calls at a high volume
• Communicates courteously and professionally, performing the check-in process timely and efficiently to improve flow and decrease wait times.
• Follows appropriate Steps in sequence to review prep instructions with the Veteran, register the exam, print, and check in.

Requirements:

• Communicates with all internal and external customers in a courteous, positive, open, honest, cooperative manner, and treats all with dignity and respect

Benefits:

• Comprehensive benefits package including medical, dental, and vision coverage.
• Paid time off and Holiday
• A supportive and collaborative work environment dedicated to patient care excellence.

Company Overview:

At Spectrum, we utilize over thirty-five years of experience providing optimal solutions for federal agencies that are both innovative and cost-effective. We hold ourselves to the highest standard to ensure successful outcomes for the facilities and healthcare professionals we serve. As a Joint Commission Certified Healthcare Resource, dependability and service are the driving forces of our mission.

EOE/AA/Disability/Vet