Senior Account Manager (m/f/d) - Materials and Surface Analysis

Account Manager (M/F/D), Materials & Surface Analysis

As part of the Thermo Fisher Scientific team, you'll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life every single day to enable our customers to make the world healthier, cleaner and safer. We provide our global teams with the resources needed to achieve individual career goals while helping to take science a step beyond by developing solutions for some of the world's toughest challenges, like protecting the environment, making sure our food is safe or helping find cures for cancer.

Location: Dreieich / Remote, Germany. Territory: Southern Germany (Bavaria and Baden Wuertemberg). Travel: Approximately 50%.

Discover Impactful Work We are looking for an Account Manager (m/f/d), Materials & Surface Analysis to drive profitable growth across assigned customers and markets in Southern Germany.

This is a highly dynamic sales role with strong connections to technical, marketing, service and other commercial functions. You will develop strategic customer relationships, understand customer priorities and position Thermo Fisher Scientific solutions to address their scientific and business needs.

The portfolio includes Electron Microscopy (EM), X-ray Photoelectron Spectroscopy (XPS), software, services and related analytical workflows. These core technologies are complemented by adjacent techniques such as Energy-Dispersive X-ray Spectroscopy (EDS), Electron Backscatter Diffraction (EBSD), Raman Spectroscopy, Ion Scattering Spectroscopy (ISS), Electron Energy Loss Spectroscopy (EELS), and others.

A Day in the Life: You will thrive in this role if you enjoy working in a multidisciplinary, highly technical environment where collaboration, customer engagement and continuous personal development are essential to success.

As part of our Sales and Service organization, you will identify and understand customer needs, develop your market and use your technical expertise and product knowledge to build effective sales strategies. You will create customer presentations, respond to tenders, recommend suitable product solutions and drive opportunities through to successful closure.

Using your technical knowledge and strong interpersonal skills, you will engage effectively with both prospective and existing customers. You will own the full sales cyclefrom lead generation and opportunity development through negotiation and closure.

Success in this role requires close collaboration with a broad network of colleagues, including our NanoPort demonstration facilities, product specialists, marketing professionals, fellow Account Managers, service teams and other business functions.

What to expect:

• Develop and strengthen strategic relationships with assigned customers and markets.
• Understand customer priorities and position Thermo Fisher Scientific solutions to create measurable value.
• Own and manage the complete sales cycle from lead identification through closure.
• Identify customer needs, market trends and new business opportunities.
• Apply technical expertise and product knowledge to develop effective sales strategies.
• Prepare and deliver compelling customer presentations and commercial proposals.
• Respond to tenders and recommend the most appropriate product and workflow solutions.
• Build and maintain a healthy opportunity pipeline and accurate sales forecast.
• Collaborate closely with NanoPort colleagues, product specialists, marketing, service teams, peer Account Managers and other business functions.
• Maintain strong CRM and commercial discipline throughout the sales process.
• Travel approximately 50% within the assigned territory.

Keys to Success: Education

• Typically, an M.Sc. degree or higher in Materials Science, Chemistry, Physics or a related scientific or technical field.

Experience

• Demonstrated familiarity with XPS, electron microscopy, spectroscopy, imaging or related analytical instrumentation is required.
• Previous client-facing commercial experience is required.
• Experience working successfully within a matrix organization, with responsibility for clear and effective communication across teams, is highly valuable.

Knowledge, Skills, Abilities

• Business-fluent German is required.
• Business-fluent English is required.
• Additional languages are welcome but not essential.
• Proactive, self-motivated and comfortable taking ownership.
• Strong interpersonal skills and an openness to working across cultures and diverse teams.
• Confident communicator in customer meetings, presentations and public-speaking settings.
• Clear, open and effective communication style.
• Ability to develop and maintain strong internal and external customer relationships.
• Ability to articulate how our technologies support materials science applications and create value for customers.
• Strong ability to prioritize requirements and meet or exceed customer expectations.
• Commitment to continuously developing commercial skills and improving sales processes.
• Strong CRM discipline and willingness to work within established business processes.

Benefits: We offer competitive remuneration, annual incentive plan bonus, healthcare, and a range of employee benefits. Thermo Fisher Scientific offers employment with an innovative, forward-thinking organization, and outstanding career and development prospects. We offer an exciting company culture that stands for integrity, intensity, involvement, and innovation!

Our Mission is to enable our customers to make the world healthier, cleaner and safer. Watch as our colleagues explain 5 reasons to work with us. As one team of 100,000+ colleagues, we share a common set of values - Integrity, Intensity, Innovation and Involvement - working together to accelerate research, solve complex scientific challenges, drive technological innovation and support patients in need.

#StartYourStory at Thermo Fisher Scientific, where diverse experiences, backgrounds and perspectives are valued.

Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.