Manager Contract Administration Operations

Job Summary This position is responsible for managing the unit responsible for the production of customer-specific documents for new and existing business in accordance with corporate guidelines, underwriting policy, benefit specifications, and statutory requirements. It manages performance, overall quality, and resource allocation to support all product lines, including key sales support components of benefit selection through contract template delivery. It oversees the creation and maintenance of standard contract templates and implements strategies, projects, and initiatives. Job Requirements Bachelor's degree and 5 years of health insurance contract operations experience plus one year of management experience OR 9 years of health insurance contract operations experience plus one year of management experience. Knowledge of health products and procedures, underwriting requirements, regulatory contract filings with state regulators, including response to regulator objections, contract and funding arrangements. Analytical and reporting skills. PC proficiency, including Microsoft Office Suite. Project management skills. Customer service experience and acumen. Leadership skills. Verbal and written communication skills to manage staff and operations, build relationships across the organization and with external key stakeholders, build consensus, and issue resolution. Preferred Job Requirements JD degree or 4 years’ experience in a leadership role with independent decision‑making. Knowledge of external adjudication processes. Knowledge of large or national account contract specifications and processing systems. Knowledge of corporate marketing practices, health insurance product lines, and Par Plan operations. Benefits Base Pay Range: $92,700.00 – $167,500.00. Exact compensation may vary based on skills, experience, and location. Additional benefits include health and wellness benefits, a 401(k) savings plan, pension plan, paid time off, paid parental leave, disability insurance, supplemental life insurance, employee assistance program, paid holidays, tuition reimbursement, and other incentives. Equal Opportunity Employment We are an Equal Opportunity Employment employer dedicated to providing a welcoming environment where the unique differences of our employees are respected and valued. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other legally protected characteristics. #J-18808-Ljbffr Dormont Manufacturing Co