Customer Support Specialist
Promoboxx
Join Our Team at Promoboxx
If you are looking for a job that can get you in the door of a SaaS company even without tech/SaaS job experience, actually values work/life balance, fosters a collaborative learning environment, consistently promotes from within, and is fully remote, then you have come to the right job listing! Please only apply if you plan to submit the video portion of the application. Applications lacking the video portion will not be considered.
Promoboxx is looking for a motivated, customer-focused Customer Support Specialist to join our Customer Services Team. Promoboxx is a retail marketing platform powered by brands, helping leading companies support their local retailers with online marketing. We work with well-known brands including YETI, HOKA, Yamaha, Chevrolet, Carhartt, The North Face, and more. We are a power-packed company of just under 40 members where everyone needs to consistently contribute meaningful and efficient work.
This is an entry-level, full-time, 100% remote role ideal for someone who is excited about marketing, technology, customer service, and social media. You'll become an expert in the Promoboxx platform, support retailers and brand customers, conduct 1:1 trainings, help maintain customer data, and assist our Customer Success Managers with projects and reporting.
What You'll Do:
As a Customer Support Specialist, you'll play an important role in helping users successfully use the Promoboxx platform. Your responsibilities will include:
- Monitoring the support inbox, responding to customer emails, and returning phone calls
- Learning the Promoboxx platform and becoming a product expert
- Answering general questions about platform functionality and best practices from internal members
- Conducting 1:1 Zoom trainings with users
- Updating account and brand network data (involves some basic data work)
- Gaining hands-on experience with social media marketing, retailer engagement, and brand-supported digital campaigns
- Assisting with additional team projects as needed
You'll Be a Great Fit If You Are:
- An exceptional communicator
- Comfortable speaking with customers in all mediums
- Patient, empathetic, and professional when helping customers
- Detail-oriented, confident, and accurate in your work
- Curious, coachable, and eager to learn quickly
- Able to manage your time and stay organized in a fast-paced environment
- Comfortable working independently while also contributing to a collaborative team
- Excited to join a company that values growth from within
- Looking for an opportunity to gain hands-on experience and build a long-term career
Qualifications
- Customer service experience in some capacity (retail, food service, hospitality all tend to foster very translatable skillsets for this role)
- Bachelor's degree preferred
- Familiarity with tech tools and data spreadsheets is ideal
- Strong attention to detail, accuracy, organization, and follow-through
- Ability to learn new software platforms quickly and clearly explain product functionality to customers
- A positive, motivated, and team-oriented attitude
- Preference for candidates interested in growing with Promoboxx long term
Benefits & Perks
Promoboxx offers a supportive, collaborative environment with opportunities to learn, grow, and build your career. Benefits include:
- Base compensation of a yearly salary paid twice monthly
- Health benefits
- Stock options
- 401(k) match program
- Remote work environment
- Unlimited flexible PTO
- Relaxed, fun, and collaborative team culture
- Experienced leadership invested in your success
- Opportunity for career advancement
- Employee rewards program
- Professional development opportunities
- Promoboxx swag
Promoboxx is an equal opportunity employer. We hire without regard to age, color, disability, gender, gender identity, marital status, national origin, race, religion, sex, sexual orientation, veteran status, or any other status protected by applicable law.
$18 - $22 per hour
...Our powerful giving platform and stellar support enable tens of thousands of nonprofits... ...sector sees declines in giving, Bloomerang customers raise more year over year. We're also... ...with us! The Role As a Customer Support Specialist, you will provide excellent customer...SuggestedHourly payPermanent employmentFull timeRemote workRelocation packageFlexible hours$23 - $30 per hour
...The Customer Support Specialist is a key member of our Inside Sales team. This role owns the customer experience from inquiry through order fulfillment by supporting B2B customers including distributors, rep firms, installers, and end customers with accurate order processing...SuggestedWork at office- ...Customer Support Specialist Are you the kind of person who genuinely enjoys solving problems, and wants to do it inside a company that's moving fast? Do you want to shape a function as it's being built, learn how a real AI product works, and be in the room when decisions...SuggestedImmediate startVisa sponsorship
$20 per hour
...Description As a Customer Support Specialist, you’ll play a key role in ensuring our clients’ customers receive top-notch support. Your main responsibilities will include: Responding to customer inquiries via phone, email, and/or chat Providing fast, friendly,...SuggestedHourly payFull timePart timeRemote workHome office- ...JobTreadCustomer Support Specialist (Full time/ On Location in Dallas, Texas/ Base Salary + Bonus) JobTread is searching for a Customer Support Specialist to join our growing team to work onsite at our headquarters in Dallas, TX. This position is responsible for...SuggestedFull timeWork experience placementFor subcontractorCasual workWork from homeFlexible hours
$21 - $29 per hour
...Job Description: The Customer Support Specialist team serves as a single point of contact for our strategic customers, providing them a best in class customer experience in a multi-channel, fast-paced support environment. This role will be responsible for building...Remote work- ...Role Overview We are seeking a Customer Support Specialist to provide timely and effective support to customers while ensuring a high level of satisfaction. This role is responsible for resolving inquiries, handling support tickets, and maintaining a positive customer...
- ...teamwork are valued, and individual efforts are recognized. Together we are one team one vision. POSITION SUMMARY The Customer Support Specialist is responsible for providing support and communication for internal and external customers. Key responsibilities will...Immediate startRemote work
- ...and a commitment to career growth. If this sounds like you, we want to hear from you! Position Overview The Client & Customer Support Specialist is responsible for managing client relationships, providing customer support, proactive guidance and resolving issues....Full timeWork at officeRemote workMonday to FridayShift work
$24 per hour
...Full-time Description We’re proud to share that our Customer Support team earned Bronze in the Stevie® Awards for Front-Line Customer... ...experience every single day. As a Customer Support Specialist, your role is ensuring a positive user experience for our...Full timeWork at officeWeekend workAfternoon shift- ...Remote Customer Support Specialist Heritage Civil Works | Remote | Full-Time | Comprehensive Benefits At Heritage Civil Works, we lead industries forward through cutting-edge engineering solutions from aerospace to biotechnology, pollution control to energy innovation...Full timeImmediate startRemote workHome office
$18 - $28 per hour
...Note: The role is strictly for candidates within the United States. As a Customer Service Specialist at Orvix Engineering , you will be responsible for delivering high-quality support to our clients and ensuring a seamless and positive experience for each customer...Hourly payFull timeWork at officeRemote workMonday to Friday- ...The Customer Support Specialist is responsible for interfacing with customers in both in-person, phone, and e-mail interactions. The Customer Support Specialist develops and maintains positive customer relations and coordinates with various functions within the company...Contract workWork at office
$23.98 - $26.98 per hour
...JOB TITLE - Customer Support Specialist III PAY RANGE - $23.98-$26.98 LOCATION - 2400 Grove Blvd, Austin, TX 78741 JOB DISCRIPTION - Location: 100% on-site at Austin Headquarters. No travel Shift: Day shift; must be open to switching shifts on occasion as...Shift workDay shift- ...role is responsible for delivering end-to-end client support, combining high-quality customer service with platform training and implementation guidance... ...a successful experience with the platform. The specialist collaborates cross-functionally to address escalations...Remote workWork from homeFlexible hours
- ...Job Description About the Role Customer Support Specialist to join our growing team. This role is ideal for someone who thrives in a fast-paced environment, has excellent communication skills, and can confidently manage multiple administrative tasks. Key Responsibilities...Work at office
$25 per hour
...Position: Customer Support Specialist Location: Remote Compensation: $25 per hour Employment Type: Full-time Industry: Logistics & Haulage Company: Nexa Ride Express About Nexa Ride Express At Nexa Ride Express, we are not just moving freight...Hourly payFull timeRemote workHome office- ...Operations Manager OBJECTIVE: Ready for a change? Get ready to love PayDay! We are looking for someone to deliver rock star customer service to our clients while working in a collaborative environment that believes in development and personal growth! What you...Full timeCasual workAfternoon shift
$20 - $22 per hour
...Customer Support Specialist (Call Center) Location: Bronx and Long Island City (On-Site) Job Type: Full-Time Pay: $20–$22/hour, based on experience Reports to: Director of Operations Fluent in English and Spanish (Required) About the Role Kommissary is...Full time- ...Customer Support Specialist Location: Headquarters – McAllen Department: Customer Support / Contact Center Status: Full-Time, Non-Exempt Grow With Us At Rio Bank, every customer interaction matters. As a Customer Support Specialist, you'll serve as the...Full timeWork at office
- ...demand excellence, and want to help build the future of finance, we invite you to join us. The Role Rogo is seeking our first Customer Support Specialist to be a key player on our fast-paced Support team, ensuring we deliver an exceptional experience for our clients. You...
- ...The ideal candidate is a technically proficient and dedicated customer advocate capable of dissecting and resolving intricate customer... ...– Envoy admins and/or their employees/visitors – are supported every step of the way; phone/screen-sharing support may be required...Work at officeLocal areaMonday to FridayMonday to Thursday
$20.75 - $41.45 per hour
...Our 115,000 colleagues serve people in more than 160 countries. JOB DESCRIPTION: Position Overview The Customer Support Specialist II position is responsible for providing customer service to providers that work with Abbott Cancer Diagnostics, and to...Monday to FridayShift work- ...The Customer Support Specialist provides remote technical support for cash recycling machines, assisting both end users and field technicians. This role involves diagnosing and resolving equipment issues, guiding users through proper machine operation, and supporting technicians...Temporary workRemote work
$25 - $28 per hour
...passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions.... ...Management Follows controls and documentation standards while supporting customer needs with urgency. Validates customer...Shift work- ...association label extra perks business around the world. Along with a customer base that consists of over 40,000 associations and also... ...and teams Maintains good customer relationships Customer Support and/or Customer Purchases experience favored Interacts efficiently...Odd jobPermanent employmentRemote workFlexible hours
$58.7k - $78.3k
...TITLE: Customer Support Specialist, PureCircle LOCATION: Bridgewater, NJ. REPORTS TO: Manager, Customer Support, Starch Texturizers and PureCircle Workplace Type: Onsite Ingredion is hiring a Customer Support Specialist, Pure Circle, to manage...Full timeWork at officeRelocationFlexible hours$20 per hour
...testing via Happy Ring, connect with board-certified sleep specialists, and when required, begin evidence-based treatment within just... ...focus on root-cause solutions. Position Summary The Customer Support Specialist is a service-oriented position that helps...Work at officeNight shift- ...provides industry-leading event and venue management software to customers in over 50 countries around the world, serving thousands of... ...and the Sydney Opera House. Job Description: As a Support Specialist, you will assist our clients with technical support through...Local areaRemote workWeekend work
$19 - $23 per hour
...operations with outstanding software, service, and support. Our seamless design is easy to adopt and allows users to customize nearly every feature for a truly unique... ...About the Role The Bilingual Customer Support Specialist will be responsible for completing Customer...Temporary workWork experience placementWork at officeImmediate startFlexible hours3 days per week
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Customer Support Specialist. Be the first to apply!
- client relations specialist United States
- customer service expert United States
- customer service representative - weekly pay United States
- customer service representative insurance United States
- international customer service representative United States
- virtual customer service associate United States
- customer service merchandiser specialist United States
- customer service officer United States
- service representative United States
- at home customer service representative United States

















