Fleet Condition Administrator

Role Description

The Fleet Condition Administrator provides administrative support for high-volume vehicle return processing by managing condition reports, documentation, and dispute tracking. This role helps ensure returned and rejected vehicles are processed accurately and on time.

• Process high-volume vehicle condition reports, return documentation, damage assessments, and related records, ensuring accuracy, completeness, and compliance with company standards.
• Support dispute resolution by reviewing documentation, gathering supporting evidence, tracking open cases, and coordinating with adjusters, vendors, and internal stakeholders to meet service-level timelines.
• Maintain accurate records across multiple systems, identify and escalate discrepancies, and perform data entry, reporting, reconciliation, and quality control activities to support efficient claims and vehicle return processing.
• Provide responsive administrative support to internal and external partners, assist with process improvement initiatives, and contribute to special projects and other departmental assignments as needed.

Qualifications

• High School Diploma or equivalent required, bachelor's degree preferred.
• Detail oriented; must be very accurate and able to pay attention to detail.
• Ability to collaborate with internal and external stakeholders across multiple functions and locations.
• Flexible and adaptable; ability to work effectively in ambiguous situations.
• Excellent verbal and written communication skills.
• Excellent organization, time management, and prioritization skills.

Benefits

• Up to 40% off the base rate of any standard Hertz Rental.
• Paid Time Off.
• Medical, Dental & Vision plan options.
• Retirement programs, including 401(k) employer matching.
• Paid Parental Leave & Adoption Assistance.
• Employee Assistance Program for employees & family.
• Educational Reimbursement & Discounts.
• Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness.
• Perks & Discounts – Theme Park Tickets, Gym Discounts & more.

Company Description

The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand. The Hertz Corporation is one of the largest worldwide airport general use vehicle rental companies, and the Hertz brand is one of the most recognized in the world.

At Hertz, we champion and celebrate a culture of diversity and inclusion. We take affirmative steps to promote employment and advancement opportunities. The endless variety of perspectives, experiences, skills and talents that our employees invest in their work every day represent a significant part of our culture – and our success and reputation as a company.

Individuals are encouraged to apply for positions because of the characteristics that make them unique.

EOE, including disability/veteran.