Service Manager

Job Description

Job Description

Service Manager – Preston Grove

Join the team at Preston Grove and help create an exceptional living experience!

LMS is seeking an experienced  Service Manager to lead maintenance operations at Preston Grove , our premier Build-to-Rent (BTR) community in Savannah, GA. This is an exciting opportunity to oversee all aspects of property maintenance, lead a dedicated service team, and ensure our homes and amenities are maintained to the highest standards. Working closely with the property management and leasing teams, you'll play a key role in delivering outstanding service and creating a community our residents are proud to call home.

If you enjoy problem-solving, taking ownership, and building systems that set a community up for long-term success, we'd love to hear from you.

Who We Are

The LMS team is made up of neighbors serving neighbors . We are here to transform housing by enriching the lives of our neighbors through creating community and creating value.

We achieve this by living our core values every day:

• Transparency
• Collaboration
• Innovation
• Integrity

Great people are the foundation of great communities. At LMS, a career is more than just a job—it's an opportunity to build something meaningful while growing professionally.

What You'll Do

As the Service Manager, you'll oversee all maintenance operations while partnering closely with the Community Manager, construction team, and vendors during the community's final construction and lease-up.

Responsibilities include:

• Lead all day-to-day maintenance operations for the community.
• Coordinate punch lists, unit turns, and readiness for new resident move-ins.
• Partner with construction teams to identify, document, and resolve warranty items.
• Establish preventative maintenance programs and operational procedures for the new community.
• Ensure homes, amenities, and common areas meet LMS quality standards.
• Diagnose and complete maintenance repairs in a timely and professional manner.
• Supervise vendors and contractors to ensure quality workmanship and timely completion.
• Maintain maintenance inventory, equipment, and shop organization.
• Order parts and supplies while managing maintenance expenses within budget.
• Coordinate daily maintenance priorities with the Community Manager.
• Conduct property inspections and proactively identify maintenance concerns.
• Complete or oversee preventative maintenance according to company standards.
• Ensure all required inspections, permits, and compliance documentation remain current, including fire, pool, backflow, and other applicable systems.
• Respond to emergency maintenance requests and participate in an on-call rotation as required.
• Maintain accurate maintenance records and work orders.
• Promote outstanding customer service by building positive relationships with residents and team members.
• Perform all work safely while following OSHA regulations and LMS safety standards.

Qualifications

• Previous Service Manager or Lead Maintenance experience in multifamily, Build-to-Rent, or residential property management preferred.
• Experience supporting new construction, lease-up, or renovation projects is highly desirable.
• EPA Certification required.
• CPO Certification required (or ability to obtain within company guidelines if applicable).
• Strong troubleshooting skills across HVAC, plumbing, electrical, appliance repair, drywall, painting, and general maintenance.
• Experience managing vendors and contractors.
• Strong organizational and communication skills.
• Ability to work independently while leading maintenance operations.

Physical Requirements

• Valid driver's license and insurable driving record.
• Reliable vehicle to transport tools and equipment.
• Proof of liability insurance.
• Ability to lift up to 100 pounds.
• Ability to walk, stand, kneel, bend, climb stairs and ladders, reach overhead, and perform physical maintenance tasks throughout the day.
• Ability to work indoors and outdoors in varying weather conditions.

Why Join Allier Heartwood?

This isn't just another maintenance position—it's an opportunity to help launch a brand-new community.

You'll play a critical role in:

• Establishing maintenance operations from the ground up.
• Partnering with construction through project completion.
• Supporting the lease-up of a growing community.
• Creating an exceptional resident experience from the very first move-in.
• Building a long-term, high-performing community that reflects LMS's commitment to quality.

About LMS

LMS is a vertically integrated real estate company specializing in acquisition, development, construction, and property management throughout the Southeast.

With more than 20 years of experience , LMS currently manages over $1.5 billion in assets while overseeing more than $150 million in active construction and development projects .

Our mission is simple:

Create Community. Create Value.

We accomplish this by combining innovation, integrity, and exceptional service to deliver outstanding experiences for our residents, partners, and employees.