Senior Manager, Site Reliability Engineering
VirtualVocations
Leading a team of Site Reliability Engineers, the full-time Senior Manager, Site Reliability Engineering will oversee critical business lifecycles, ensuring the resilience and scalability of the global SaaS ecosystem while transitioning to proactive engineering practices. Key responsibilities Lead and mentor a team of SREs, fostering a culture of accountability and continuous learning Architect observability across complex business processes and define Service Level Objectives (SLOs) for SaaS integrations Own the Major Incident Response process, ensuring efficient "War Rooms" and actionable improvements Required qualifications 8+ years of experience in SRE, DevOps, or Production Engineering, including 2+ years in a management role Deep understanding of Order-to-Cash or Procure-to-Pay cycles and their business impacts Experience managing enterprise ecosystems such as NetSuite, SAP, Workday, or Salesforce Strong knowledge of Networking (SD-WAN, VPNs), Identity Management, and Endpoint Management Proficiency with monitoring tools like Datadog, Splunk, New Relic, or Prometheus
Vacancy posted 18 days ago
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