Program Manager I- Lending Technology

Position Overview At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers and fostering an inclusive workplace culture where all of our employees feel respected, valued, and have an opportunity to contribute to the company’s success. As a Program Manager I within PNC's Technology organization, you will be based in Pittsburgh, PA, Cleveland, OH, Dallas, TX or Birmingham, AL. The Program Manager I will support the Lending Technology portfolio, serving as a key partner responsible for driving execution within a defined lending domain. This individual will oversee multi‑phase programs and projects from initiation through delivery, ensuring alignment with business strategy, technology roadmaps, and regulatory expectations. The ideal candidate brings expertise in lending, program delivery experience, and the leadership capability to mentor team. Key Responsibilities Own and manage a portfolio of completed and in‑flight programs and projects within an assigned lending domain. Lead end‑to‑end delivery, including planning, execution, risk management, issue resolution, and stakeholder communication. Ensure programs meet scope, schedule, budget, and quality expectations. Provide coaching, development, performance management, and talent planning. Apply strong knowledge of lending products, processes, and regulations to guide teams and inform decision‑making. Partner with technology, product, and business stakeholders to ensure solutions meet functional and technical requirements. Allocate and manage resources to ensure optimal delivery capacity. Identify capability gaps and make recommendations for staffing or skill development. Contribute to annual planning, roadmap development, and strategic prioritization. Lead a cross‑functional program/project team to ensure execution of organizational programs in support of corporate strategy. Ensure program size may reach or exceed $10 million and manage general and detailed planning stages. Monitor program budget while ensuring overall program success. Evaluate the implementation and effectiveness of programs and recommend enhancements based on results. Team with service partners to ensure seamless delivery and a consistent experience across multiple distribution channels. Qualifications Demonstrated experience delivering complex lending‑related programs or projects. Background in lending product, operations, or lending technology. Proven ability to manage multiple initiatives across diverse stakeholder groups. Expertise in program governance, risk/issue management, and cross‑functional communication. Experience leading large technology transformation or modernization initiatives in lending. Understanding of digital lending platforms, workflow systems, underwriting technology, or servicing tools. Strategic thinker with strong execution discipline. Excellent communicator who can influence at all levels. Ownership, accountability, and problem‑solving ability. Preferred Skills Accountability Agile Methodology Budgeting Client Counseling Decision Making Program Management Results‑Oriented Stakeholder Engagement Strategic Planning Accuracy and Attention to Detail Analytical Thinking Consulting Effective Communications Organizational Change Management Organizational Leadership Problem Solving Project Management Education & Certifications Roles at this level typically require a university or college degree with 3+ years of relevant or direct industry experience. Certifications are often desired. In lieu of a degree, a comparable combination of education, job‑specific certification(s), and experience (including military service) may be considered. Benefits Medical, prescription drug, dental, and vision coverage (with Health Savings Account option). Employee, spouse, and child life insurance. Short‑ and long‑term disability protection. 401(k) with PNC match, pension, and stock purchase plans. Dependent care reimbursement account and backup child/elder care. Adoption, surrogacy, and doula reimbursement. Educational assistance for select programs fully paid. Robust wellness program with financial incentives. Paid time off: maternity and parental leave, up to 11 paid holidays each year, occasional absence days, and 15–25 vacation days depending on career level and service years. Salary Base Salary: $55,000.00 – $132,250.00. Salaries may vary based on geographic location, market data and on individual skills, experience, and education. This role is incentive eligible with the payment based upon company, business, and/or individual performance. Disability Accommodations Statement If an accommodation is required to participate in the application process, please contact us at View email address on click.appcast.io or call View phone number on click.appcast.io and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. Equal Employment Opportunity (EEO) PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law. This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history. #J-18808-Ljbffr PNC Financial Services Group, Inc.