Customer Service Data Entry Rep

Job Description

Job Description

A growing organization in the insurance industry is seeking a detail-oriented Customer Service Data Entry Representative. This temp-to-hire opportunity is ideal for a customer service professional who enjoys helping customers, managing accurate records, and working in a structured contact center environment.

This role offers the chance to join a supportive team with clear processes, strong leadership, and opportunities to build knowledge in insurance services and regulated customer support. The position is customer service-focused, with no outbound sales responsibilities. You will handle inbound inquiries, review documentation, update internal systems, and help ensure customers receive accurate, timely support.

Key Responsibilities

- Handle inbound customer calls and provide accurate information, solutions, and support.
- Communicate professionally with customers by phone and email while maintaining a positive service experience.
- Make outbound calls to insurance agents and brokers as needed to verify information and resolve documentation questions.
- Review customer documentation, update records, and maintain accurate notes in internal systems.
- Perform high-volume alpha-numeric data entry with strong accuracy and attention to detail.
- Navigate multiple systems while following established procedures, quality standards, and compliance guidelines.

Compensation and Benefits

- Compensation: $48,000 to $60,000 per year.
- Job type: Temp-to-hire.

Equal Opportunity Employer / Disabled / Protected Veterans

The Know Your Rights poster is available here:
-06/22-088_EEOC_KnowYourRights6.12.pdf

The pay transparency policy is available here:
- transp_%20English_formattedESQA508c.pdf

For temporary assignments lasting 13 weeks or longer, the Company is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.

We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.

AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.
verify.uscis.gov/web/media/resourcesContents/E - Verify_Participation_Poster_ES.pdf

We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

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\nCompany Description

This company offers growth and a great group of people to work with.

Company Description

This company offers growth and a great group of people to work with.