ITSM Process Analyst — ITIL & KPI Dashboards
ASM Research, An Accenture Federal Services Company
ASM Research, An Accenture Federal Services Company in Raleigh, North Carolina is looking for an ITSM Functional Analyst to enhance IT service management processes. This role focuses on aligning workflows with ITIL best practices and includes analyzing, designing, and configuring key processes such as incident and problem management. The ideal candidate should have a Bachelor’s degree in Information Technology or a related field and 2–5 years of experience in ITSM roles. The position offers a competitive salary and various benefits. #J-18808-Ljbffr ASM Research, An Accenture Federal Services Company
Vacancy posted 5 days ago
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