Temporary Case Coordinator - Sub Acute Rehab - Approx. 5-Month Assignment

Temporary Case Coordinator

We are seeking a Temporary Case Coordinator to join our team beginning in early December. This position is expected to last approximately five months from the date of hire. The ideal candidate will possess a degree in Social Work or a related field and have experience working in sub-acute rehabilitation or a similar healthcare setting. Strong care coordination, discharge planning, interdisciplinary collaboration, and patient advocacy skills are preferred.

This is an excellent opportunity for a compassionate and organized professional looking to make a meaningful impact in the rehabilitation journey of our patients while contributing to a collaborative healthcare team.

This will be full time, Monday - Friday, 8AM - 5PM.

Mary Free Bed is a not-for-profit, nationally accredited rehabilitation hospital serving thousands of children and adults each year through inpatient, outpatient, sub-acute rehabilitation, orthotics and prosthetics and home and community programs. With the most comprehensive rehabilitation services in Michigan and an exclusive focus on rehabilitation, Mary Free Bed physicians, nurses and therapists help our patients achieve outstanding clinical outcomes. The growing Mary Free Bed Network provides patients throughout the system with access to our unique standard of care.

Mission Statement

Restoring hope and freedom through rehabilitation.

Employment Value Proposition

At Mary Free Bed, we take pride in our values-based culture:

• Focus on Patient Care. A selfless drive to serve and heal connects all MFB employees.
• Clinical Variety and Challenge. An inter-disciplinary approach and a top team of professionals create ever-changing opportunities and activities.
• Family Culture. We offer the stability of a large organization while nurturing the family/team atmosphere of a small organization.
• Trust in Each Other. Each employee knows that co-workers can be trusted to make the right decision for our family, patients, staff, and community.
• A Proud Tradition. Years of dedicated, quality service to our patients and community have yielded a reputation that fills our employees with pride.

Summary

Assist in planning, organizing, implementing, evaluating and directing overall operation of the Social Service Department according to federal, state and local standards, guidelines and regulations, established policies and procedures, etc. to assure the medically related emotional and social needs of the residents are met/maintained on an individual basis.

Essential Job Responsibilities

Know, understand, incorporate, and demonstrate the Mission, Vision, Values of Mary Free Bed in behaviors, practices, and decisions.

Consistently demonstrate (leads by example) Mary Free Bed Values to all internal and external customers (residents, visitors, volunteers, and associates.) Create and maintain an atmosphere of warmth, propagating a calm environment throughout the community.

Execute assignments in a culture that is shared and collaborative.

Interview residents/families to obtain social history in a private setting to determine and participate in community planning related to the interests of the facility and the services and needs of the resident and family.

Supports community personnel from other departments through coaching and mentoring to help achieve optimum standard of excellence. Addresses issues of concern through courageous conversation and notifies department manager of any interactions requiring attention.

Identify health care instructions of each resident offering opportunity to formulate advanced directive and inform attending physician of any/all outcomes.

Participate in discharge planning, development and implementations of social care plans and resident assessments.

Perform cognitive eval and assess resident moods and assure proper follow up care or treatments are offered with assistance from interdisciplinary team.

Perform administrative duties such as completing medical forms, reports, evaluations, studies, charting in a timely manner etc. as necessary and submit to Director.

Refer resident/families to appropriate social service agencies as necessary; provide information to resident/families as to Medicare/Medicaid, and other financial assistance programs available to the resident.

Provide consultation to staff, etc. when problem solving needs of the resident through the development of social service programs.

Assist in developing, delivery and follow-up of a written plan of care for each resident that identifies the problems/needs of the resident and the goals to be accomplished for each problem/need identified.

Determine, recommend and follow-up on effectiveness of equipment and supplies necessary or as may be required, and follow-up services pertinent for home care (i.e. physical/occupational therapy).

Enters information and documentation accurately in Care Tracker in accordance with company policy, practice and standards.

Assist in the recruitment, interviewing, and selection of personnel for the Community or Department.

Participate in community surveys and when necessary develop a plan of correction for department deficiencies

Ensure that all charted progress notes are informative and descriptive of the services provided and of the resident's response to the service.

Must function independently, make independent decisions, demonstrate flexibility, personal integrity and ability to work effectively with residents and personnel.

Maintains a working knowledge of applicable Federal, State, and local laws and regulations, TSLC Corporate Integrity Program, Code of Ethics, as well as other policies and procedures in order to ensure adherence in a manner that reflects honest, ethical and professional behavior.

Completes other duties as assigned.

We'll embrace all people by:

• Treating everyone with dignity and respect.
• Opening more doors to opportunity for others to succeed.
• Growing talent and people.
• Ensuring a welcoming experience for all we serve, regardless of origin, race, religion, disability, sexual orientation or socioeconomic status.
• Taking action against discrimination.
• Honoring our differences and how we collaborate.
• Educating staff, patients and the communities we care for.
• Restoring hope and freedom, together.

Customer Service Responsibilities

Demonstrate excellent customer service and standards of behaviors as well as encourages, coaches, and monitors the same in team members. This individual should consistently promote teamwork and direct communication with co-workers and deal discretely and sensitively with confidential information.

Responsibilities in Quality Improvement

Contribute by identifying problems and seeking solutions. Promote patient/family satisfaction where possible; participates in departmental efforts to monitor and report customer service.

Essential Job Qualifications

One year of supervised social work experience in a healthcare setting working directly with individuals required.

Must possess a bachelor's or master's degree in social work or a bachelor's or master's degree in a human services field.

Previous experience working in long-term care or with the geriatric population preferred.

Supervisory experience preferred.

Must lead by example and possess superior customer service skills and professionalism.

Flexibility to adapt to ongoing change and work in a fast-paced, customer driven environment.

Interpersonal skills to drive collaboration, commitment and productivity when working with cross-functional teams, customers and end users.

Self-starter, highly motivated with high energy level.

Demonstrates superior written and verbal communication and presentation skills.

Basic to intermediate proficiency with Microsoft product suite (MS Word, Excel, Power Point, etc.); basic knowledge and experience with electronic mail and calendaring system in PC LAN environment.

Ability to type with speed and accuracy.

Possesses a high degree of personal accountability, responsibility and independent decision making abilities with the skills to plan, organize, develop, implement and interpret programs, goals, objectives, policies and procedures of the organization.

Physical Requirements for Essential Job Qualification

Levels:

None (No specific requirements)

Occasionally (Less than 1/3)

Frequently (1/3 to 2/3)

Majority (More than 2/3)

Remain in a stationary position: Majority

Traverse or move around work location: Occasionally

Use keyboard: Frequently

Operate or use department specific equipment: None

Ascend/Descend equipment or ladder: None

Position self to accomplish the Essential Functions of the role: None

Receive and communicate information and ideas for understanding: Frequently

Transport, position, and/or exert force:

Up to 10 pounds: Occasionally

Up to 25 pounds: _____

Up to 50 pounds: _____