Office Assistant 1 - Full Time Day Shift (7:30 AM-3:30 PM)

Office Assistant 1

Office Assistants 1 performs office support and clerical work to meet the requirements of agency programs. Such work may consist of, but is not limited to: performing data entry; math or calculations; mail, supply, and inventory functions; keyboarding and other document preparation tasks; answering telephones; completing forms; assisting customers; creating or assisting in the preparation of reports, charts, graphs, and tables; and performing other related activities. This work is accomplished in accordance with applicable procedures, rules, regulations, and laws. This title is part of the New York Hiring for Emergency Limited Placement Statewide Program (NY HELPS). For the duration of the NY HELPS Program, this title maybe filled via a non-competitive appointment, which means no examination is required but all candidates must meet the minimum qualifications of the title for which they apply. At this time, agencies may recruit and hire employees by making temporary appointments. In May 2024, if a temporary NY HELPS employee is satisfactorily performing in the position, the appointment will be changed from temporary pending Civil Service Commission Action to permanent non-competitive and the official probationary period will begin. At a future date (within one year of permanent appointment), it is expected employees hired under NY HELPS will have their non-competitive employment status converted to competitive status, without having to compete in an examination. Employees will then be afforded with all of the same rights and privileges of competitive class employees of New York State. While serving permanently in a NY HELPS title, employees may take part in any promotion examination for which they are qualified.

Duties of a Office Assistant 1 - may include the following but are not limited to:

• General Office Support
• Answer questions from and provide information to various parties regarding agency activities, transactions, and procedures. Refer inquiries as necessary.
• Operate various communication systems such as telephones and computers; and keep records of such communications.
• Operate, and perform basic cleaning and maintenance on office machines and equipment. Clear paper jams in copiers, scanners and printers; replace toner cartridges; and clean keyboards and screens.
• Schedule appointments and meetings using various office tools.
• Perform routine processing activities, including checking forms for completeness and accuracy.

• Calculations
• Maintain basic financial, accounting, and/or statistical records. Perform calculations and computations using known and standard formulas and methods (primarily using computers and calculators). As needed and as directed, contact various internal and external parties to obtain information.
• Prepare, process, review, and record numerical transactions and records. This activity may include: processing bills and vouchers; reviewing or auditing calculations or statistics; or disbursing items of value such as cash or vouchers.

• Keyboarding and Document Preparation
• Type, proofread, review, and correct correspondence, documents, records, and other written material. Make appropriate corrections for format, accuracy, and validity.
• Assist in gathering or compiling data for reports, graphs, charts, tables, or other products. Create graphs, charts, or other visual aids to display data. May also prepare routine reports or assist others in the preparation of reports, following established guidelines.
• Record-keeping and Filing
• Maintain, update, and correct records and files. Receive, screen, review, and verify documents and/or forms. Review applications, claims, and other documents for completeness, content, and accuracy. Establish new files by coding and numbering forms, creating folders, and compiling relevant material.

• Mail and Supply
• Receive, pick up, deliver, open, appropriately record, time stamp, sort, and distribute mail, e-mail, or other forms of correspondence or communication. Maintain files, correspondence, documents, and materials, pursuant to guidelines. Maintain various listings for mail service purposes. Process outgoing mail by inserting letters into envelops, sealing envelopes, and applying correct postage. May operate a motor vehicle to pick up and deliver mail.

• Data Entry and Verification
• Enter data into and retrieve information from computerized systems. Verify data previously transcribed or entered to detect errors. Perform various clerical or office assistance tasks such as scanning documents, and verifying accuracy of data from scanned documents.

• Inventory
• Receive, unload, unpack, sort, store, count, and distribute goods received by the office, following established procedures. Advise supervisor upon receipt of damaged goods or incomplete or incorrect shipments. Issue and may deliver goods from stock according to procedure. May package goods for shipment. Take periodic physical inventory and maintain perpetual inventory records. Keep shelves and stock clean, neat, and in proper place.

Qualifications Required : MUST have taken and passed the specific job related Civil Service exam and be reachable on the appropriate Civil Service list. This position may be designated 55 b/c and is subject to verification of applicant eligibility. Special Notes : Resume/CV should be included with the online application. Posting Overview : This position will remain posted until filled or for a maximum of 90 days. An initial review of all applicants will occur two weeks from the posting date. Candidates are advised on the application that for full consideration, applications must be received before the initial review date (which is within two weeks of the posting date). If within the initial review no candidate was selected to fill the position posted, additional applications will be considered for the posted position; however, the posting will close once a finalist is identified, and at minimal, two weeks after the initial posting date. Please note, that if no candidate were identified and hired within 90 days from initial posting, the posting would close for review, and possibly reposted at a later date.