Business Development Representative

Business Development Representative page is loaded## Business Development Representativelocations: Kansas City KStime type: Full timeposted on: Posted Todayjob requisition id: JR100379**Job Title:**Business Development Representative**Department:**Business Development**Job Status:**Exempt**Compensation:****Direct Reports:**No**COMPANY OVERVIEW**CrossCountry Freight Solutions (CCFS) is an exceptional company with a mission to achieve universal prosperity with our Customers, Company, Team Members, & Communities. We use the latest technology to provide quality service and on-time delivery to our customers. CCFS provides direct service throughout the Western and Central United States. We look forward to having you Hitch on and Prosper with us!**JOB TITLE:** Business Development Representative**DEPARTMENT:** Business Development **JOB STATUS:** Exempt **SALARY RANGE:** $60,000-$75,000 + Incentive (Depending on skills and knowledge) + uncapped commissions **LOCATION:** Kansas City, KS (Remote) - *Must be located in or near Kansas City* **REPORTS TO:**Regional Sales Director **DIRECT REPORTS:** No**JOB SUMMARY**Join our team as a Business Development Representative, where you'll build and manage a portfolio of customers shipping freight via Less-Than-Truckload (LTL) transportation. This is a consultative, relationship-focused sales role where you'll qualify leads, uncover customer needs, position our service-based value proposition, and manage accounts through successful conversion and long-term retention. You'll work within a structured sales process, using CRM and mobile technology to manage 50+ customer relationships at different stages.Success requires strong organization, persistence, and relationship-building skills, along with the ability to quickly learn our network and service offerings. The ideal candidate thrives in a structured environment, follows established processes, and manages multiple relationships effectively. They are resilient, enjoy helping customers solve problems, and adapt quickly to new technology. Motivated to build a long-term career with growth opportunities, they value integrity and doing what’s right for both customers and the company. No logistics experience is required, as comprehensive training is provided.**ESSENTIAL JOB DUTIES*** Qualify 5+ inbound leads per week using structured discovery process (1 week qualification period)* Conduct consultative discovery calls to understand customer shipping needs, pain points, and requirements* Position service-based value proposition (transit time, reliability, claims ratio) vs. price-only competitors* Manage 3-week conversion period with systematic follow-up and proactive customer engagement* Handle first 3 weeks post-conversion (highest service issue risk) with intensive customer support* Maintain 50+ retained customer relationships with consistent touchpoints and value-added service* Use CRM daily to track all activities, opportunities, and customer interactions accurately* Follow established sales process and complete assigned tasks within company systems* Coordinate with operations, customer service, and claims teams to resolve issues* Target: $750k annual revenue growth (8-10 new $50k+ customers per year)**SUCCESS METRICS*** Pipeline: Minimum 4 qualified opportunities at all times* Activity: 5 new leads qualified per week* Conversion: 8-10 new customers per year ($50k+ annual revenue each)* Retention: 99%+ customer retention rate* Revenue Growth: $750k annual incremental revenue* CRM Compliance: 100% opportunity and activity tracking**MINIMUM REQUIREMENTS*** No prior logistics or LTL experience required - we provide comprehensive training* B2B sales experience preferred but not required* Comfortable with technology: CRM systems, mobile applications, Microsoft Office* Strong organizational skills and ability to work within structured processes* Self-motivated with ability to work independently* Valid driver's license and reliable transportation**WHAT WE OFFER*** Year 1 total compensation potential: $75-90k* Top performers earn $100k+* Comprehensive paid training on LTL industry and our network* Clear promotion path: Outside Sales → Senior Outside Sales (1+ years) → National Sales (2+ years)* Mileage Reimbursement* Laptop, mobile phone, CRM and sales tools#SALES### Get In TouchIntroduce yourself to our recruiters and we'll get in touch if there's a role that seems like a good match!### BenefitsAll regular full-time employees are eligible for CrossCountry's benefit package after 30 days of employment.Our employee benefit package includes:Medical InsuranceDental InsuranceVision InsuranceLife Insurance401(k) Plan\*Uniform Incentive\*Paid Holidays (after 30 days of service as a full-time employee)Paid Personal Time-Off\* Regular part-time employees are eligible for these benefits as well. #J-18808-Ljbffr CrossCountry Freight Solutions Inc