Sartn Restaurant- PM Server Assistant

Server Assistant (Busser)

The Server Assistant (Busser) is responsible for supporting restaurant operations by assisting servers, maintaining dining room cleanliness, and ensuring tables are properly set and prepared for guests. This position plays a key role in delivering exceptional guest experiences by helping create a clean, organized, and efficient dining environment while supporting the overall success of the restaurant team.

Key Responsibilities

• Assist servers in providing prompt, attentive, and professional service to guests
• Deliver water, bread, condiments, and other items as requested
• Respond promptly to guest needs and communicate requests to servers or management.
• Maintain a positive, friendly, and professional demeanor when interacting with guests
• Support overall guest satisfaction by ensuring dining areas remain clean and presentable
• Assist with running food as needed
• Clear and reset tables quickly and efficiently according to restaurant standards
• Remove used dishes, glassware, silverware, and linens from tables throughout service
• Maintain cleanliness of dining areas, service stations, and restaurant entrances
• Ensure tables, chairs, booths, and surrounding areas are clean and organized
• Replenish table settings, napkins, condiments, and service supplies as needed
• Assist with maintaining cleanliness of beverage stations and service areas
• Assist with restaurant opening, closing, and side work duties
• Stock service stations with necessary supplies including glassware, silverware, napkins, and condiments
• Polish silverware, glassware, and other service items as assigned
• Support food runners and servers during peak service periods
• Follow all food safety, sanitation, and workplace safety procedures
• Assist with special events, private dining functions, and banquet support when needed.
• Work collaboratively with hosts, servers, bartenders, kitchen staff, and management

Qualifications

• Previous restaurant, hospitality, or customer service experience preferred but not required.
• Excellent communication and teamwork skills
• Ability to work in a fast-paced environment
• Ability to work flexible schedules, including evenings, weekends, and holidays
• Food Handler Certification as required by local regulations

We provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity, or expression, or any other characteristic protected by federal, state, or local laws.

This policy applies to all terms and conditions of employment including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

The Meritage Resort and Spa, Napa