GIS Manager

Requisition ID: [[id]] * Share Our Purpose. Be Yourself. Feel Valued. People are the heart of our business. As an American Water employee, you will be offered a competitive salary and health benefits package, along with opportunities to develop, grow, and evolve your career. Our benefits packages focus on key areas such as health & wellness, emotional & well-being, and savings for current & future goals. We are Beautifully Different . We strongly believe having diversity across our company makes us more successful and helps us provide essential services to our customers. We are stronger because we embrace different ideas, viewpoints, experiences, and backgrounds. American Water is the best choice for your next role! Click here for more information on our inclusion, diversity, and equity journey. * About American Water American Water (NYSE: AWK) is the largest regulated water and wastewater utility company in the United States. With a history dating back to 1886 and celebrating 140 years in 2026, We Keep Life Flowing® by providing safe, clean, reliable and affordable drinking water and wastewater services to approximately 14 million people with regulated operations in 14 states and on 18 military installations. American Water’s approximately 7,000 talented professionals leverage their significant expertise and the company’s national size and scale to achieve excellent outcomes for the benefit of customers, employees, investors and other stakeholders. For more information, visit amwater.com and join American Water on LinkedIn, Facebook, X and Instagram. Compensation Data Base Salary Range: $83,550 - $137,380 per year. The base salary range represents a good faith salary range for this position. This position is eligible for annual incentive pay and has the opportunity for continued salary growth. If you are hired at American Water your base salary compensation will be determined based on factors such as market, geography, skills, education and/or experience. At American Water, we are committed to pay equity. In addition to compensation, you will be offered a comprehensive benefits package including 401(k),Defined Contribution Plan, Employee Stock Purchase Plan, medical, prescription, dental and vision coverage, plus disability, paid time off, life insurance, voluntary benefits, health and wellness programs and much more! American Water is also proud to offer employees learning opportunities and work experiences to grow professionally! Primary Role Responsible for providing leadership, guidance, and hands-on assistance to resources in support of providing complete, accurate, and current American Water core network GIS data; ensuring efficient attention to and completion of defined goals, objectives, and core GIS responsibilities, adhering to standard operating procedures and GIS/QAQC/GNSS best practices. #LI-JS1-Hybrid Key Accountabilities * Monitor and manage GIS budgets and schedules of projects. * Lead, mentor, and assist GIS technical staff with defined State primary GIS responsibilities. * Adhere to company-wide GIS initiatives, strategies, and best practices. Monitor and respond to metrics, driving high performance. * Participate in and work with other American Water committees and initiatives aimed at developing, deploying, and maintaining standard operating procedures and GIS/QAQC/GNSS best practices. * Develop and provide reports and presentations to senior management and initiate other communications, as required. * Interact with other groups within the business such as field operations and engineering/construction to ensure we are providing complete, accurate, and current American Water core network GIS data.Continue to develop leadership skills and expertise in GIS. * Participate in workshops, training, or vendor presentations introducing new/evolving GIS and GNSS technology. * Proactively provide feedback to regional GIS lead, as well as providing and soliciting input and feedback from peers and key stakeholders. * Ensure staff using GIS has training and technical support, as needed. * Performs other related duties as assigned. Knowledge/Skills * Proficient to advanced level understanding of water and wastewater network structures and can apply that knowledge to creating and maintaining American Water GIS data. * Knowledge of how GIS integrates with other utility-based software. * Knowledge of systems such as computerized maintenance management systems (CMMS), customer service systems, financial systems, and project management systems. * Proficient to advanced level understanding of GIS methodologies, ESRI software, GNSS, and web and database applications. * Ability to handle multiple projects and deadlines. * Strong coaching, mentoring, and developing skills. * Ability to structure and conduct fact-finding interviews at various levels within the organization. * Ability to identify and resolve complex issues. * Effective verbal and written communication skills. * Strong interpersonal skills (e.g., persuasion, negotiation, listening, cooperation, tact, diplomacy, problem solving, internal consulting, etc.). * Excellent analytical, technical, and problem-solving skills. Analyzes and resolves business issues through the application of critical reasoning skills and general business experience. * Excellent written and verbal communication skills (e.g. fluency, report writing, developing materials and presentations). Experience/Education * Associate’s degree or equivalent work related experience. Bachelor’s degree preferred. * 10+ years of related work experience of which a minimum of 5 years with GIS/GNSS. Proven experience managing large GIS initiatives. Utility experience preferred. Travel Requirements Periodic local travel; occasional national travel (state visits, conference, etc.) Indoor and outdoor environment Other * Drives Performance - Setting clear, challenging, collaborative goals and expectations for people that are aligned with business objectives. Tracking and measuring progress, providing feedback and making adjustments as necessary. * Delivers Results - Delivers bottom line results through bold, decisive actions, working through risks and uncertainty to create opportunity. Continually raises standards and promotes entrepreneurial behavior. * Influences - The ability to articulate an objective or idea in a compelling manner, so that others are persuaded to act on its merit. * Customer Focus - Identifying, understanding and meeting customer expectations both internally and externally. * Sharing Knowledge & Expertise - Drives business performance by developing and contributing specific technical or professional knowledge, skills and experience. Demonstrates a professional attitude. * Teamwork - Committed to working collaboratively to achieve business goals, building cohesiveness and identity with a work group, and valuing individual perspectives and contributions. Competencies Prioritizes & Role Models Safety Self-Awareness Develops Talent Plans, Aligns, & Directs Decision Quality * Join American Water...We Keep Life Flowing ™ * American Water is firmly committed to Equal Employment Opportunity (EEO) and prohibits employment discrimination for employees and applicants based on his or her age, race, color, pregnancy, gender, gender identity, sexual orientation, national origin, religion, marital status, citizenship, or because they are an individual with a disability, protected veteran or other status protected by federal, state, and local laws.