Guest Service Agent
Rittenhouse Hotel
Guest Service Agent
Greet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards.
Front Desk Supervisor or Sales Coordinator Front Office Manager or Sales Manager
Immediately greet guests and offer to assist with their needs.
Register and assign guests to hotel rooms.
Establish methods of payment and verify credit.
Make and confirm reservations.
Compute bills, collect payments, and make change for guests.
Transmit and receive messages, using telephones or the PMS system.
Respond to guest requests in a timely manner.
Receive and resolve guest complaints, elevating to supervisor if necessary.
Secure guests' valuables in hotel safe or safe-deposit boxes, if not available in guest rooms.
Perform bookkeeping activities, such as balancing accounts and conducting audits.
Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.
Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
Assist in the breakfast area or assist guests with luggage when staffing assistance is required or during peak periods.
Ensure overall guest satisfaction.
Perform other duties as requested by management.
High School diploma or equivalent preferred.
Previous customer service experience or equivalent training required.
Knowledge of PMS systems preferred.
Competitive wages for full time and part time opportunities
Medical, Dental and Vision Health Insurance
Paid Time Off
401k Company Match
Daily Pay
Free Basic Life Insurance
24/7 access to TELUS Health, a confidential work-life resource.
Travel Discounts
Commuter Transit and Commuter Parking Benefits
Employee Assistance and Wellness Program
Educational/Professional Development
Referral Bonus Program
Work schedule varies and may include working on holidays, weekends and alternate shifts.
Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching; stooping, kneeling, or crouching.
People Are Our Capability Hearts That Serve Only Excellence Stay Nimble - Own It
$18.5 - $19 per hour
...Guest Services Agent The Guest Services Agent (GSA) is responsible for consistently delivering results that contribute to the mission and overall success of the hotel by accomplishing performance objectives covering the front desk and is support for the Operations...SuggestedTemporary workSeasonal workWork at officeLocal areaShift workWeekend workDay shiftAfternoon shiftsonesta
San Diego, CA1 day ago$18.5 - $19 per hour
....and growing fast. An epic blend of full-service and focused hotels in major cities, Sonesta... ...value, and amazing hospitality to every guest, every stay, across 1000+ properties in... ...Job Description The Guest Services Agent (GSA) is responsible for consistently delivering...SuggestedTemporary workSeasonal workWork at officeLocal areaShift workWeekend workDay shiftAfternoon shiftSonesta International Hotels
San Diego, CA2 days ago- ...HHM Hotels - - Responsibilities: Greet, register and service guests in a friendly and courteous manner; Make and confirm reservations; Transmit and receive messages using telephone and PMS system; Respond to guest requests in a timely manner; Maintain guest satisfaction...Suggested
HHM Hotels
San Diego, CA1 day ago $21 per hour
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Marriott
San Diego, CA2 days ago $20 per hour
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Extended Stay America
San Diego, CA3 days ago - ...Extended Stay - - Responsibilities: Assist guests and answer phones; Check guests in and out and process reservations and payments; Maintain front desk area and breakfast display; Handle cash, credit card, and city ledger accounts; Promote ESA brand and provide accommodations...
Extended Stay
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Holiday Inn Express
Chula Vista, CA4 days ago $27 - $33 per hour
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San Diego, CA2 days ago$20 per hour
...At Nothing Bundt Cakes , we refer to our guest services representatives as Joy Creators ! A Joy Creator sweetens up the place, setting the mood and making a stop in the bakery an event worth posting about. You'll get to play party planner by helping guests order the...Hourly payCasual workLocal areaFlexible hoursAfternoon shiftNothing Bundt Cakes
Santee, CA5 days ago- ...Pacifica Hotels - 1155 Coast Boulevard - Responsibilities: Greet arriving guests and complete check-in procedures; Facilitate guest departures and close guest accounts; Control cash and credit transactions at the front desk; Operate PBX equipment and manage wake-up calls...
Pacifica Hotels
San Diego, CA4 days ago - ...of incredibly friendly people who are committed to exceeding guest expectations every day. The Bartell Hotels culture emphasizes... ...Join us at Sheraton La Jolla Hotel in La Jolla, CA as a Guest Service Agent and embark on a journey where dreams become reality. As the orchestrator...Night shift
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$20 per hour
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$18 - $19 per hour
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Prestigetravelagencybymich
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...loyal, lifelong fans and exercise practitioners. Our Overnight Service Associate reports directly to the Operations Manager and is responsible... ...to all members. Beyond greeting and directing members, guests, and staff upon entry, they serve as representatives of our gym...Daily paidFull timePart timeFlexible hoursNight shiftDormont Manufacturing Company
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