Lead Health Technician (Audiology)

Job Title

Audiology Technician

Duties

Primary responsibility is for patient care, supporting diagnostic and treatment procedures, patient charting, and patient education, which do not require a full professional audiology education or the knowledge and skills represented by audiology licensure. Support functions include both direct patient care and administrative duties. Direct patient care and administrative duties may include, but are not limited to, the following:

• Greeting and escorting patients.
• Schedule appointments.
• Patient instruction and counseling on hearing loss or hearing aids either on an individual basis or in a group setting.
• Conducting hearing pass/fail screenings without interpretation.
• Non-diagnostic otoscopy.
• Cerumen management.
• Taking earmold impressions.
• Hearing aid troubleshooting and repair.
• Providing basic hearing aid information for patients and caregivers.
• Performing listening checks on hearing aids.
• Electroacoustic analysis of devices.
• Pairing hearing aids and accessories via Bluetooth technology.
• Programming previously stored settings into hearing aids.
• Activating remote controls.
• Document patient interactions in the medical records.
• Managing office supplies.
• Tracking loaner stock hearing aid inventory.
• Electronic ordering.
• Processing ROES transactions (e.g., certifying/issuing hearing aids, entering orders and repairs).
• Manage infection control, patient safety, and clinical supplies for the audiology clinic.
• Provide basic counseling to employees concerning test results and criteria for employee referral to the hearing conservation program.
• Provide biological checks and calibration of audiometric instrumentation.

Work Schedule: Monday-Friday, 7:30am to 4:00pm

Telework: Not available

Virtual: This is not a virtual position.

Functional Statement #: 10557F

Relocation/Recruitment Incentives: Not authorized

Permanent Change of Station (PCS): Not authorized

US Department of Veterans Affairs