Department Assistant III, Orthotics & Prosthetics

Shriners Children's Department Assistant III

Shriners Children's is an organization that respects, supports, and values each other. Named as the 2025 best mid-sized employer by Forbes, we are engaged in providing excellence in patient care, embracing multi-disciplinary education, and research with global impact. We foster a learning environment that values evidenced based practice, experience, innovation, and critical thinking. Our compassion, integrity, accountability, and resilience define us as leaders in pediatric specialty care for our children and their families.

With 20+ hospitals, outpatient clinics, ambulatory care centers and outreach locations across the globe, we provide excellent care to children up to age 18 regardless of their family's ability to pay or insurance status.

Shriners Portland is looking for a Department Assistant III to join the O and P team!

Provides administrative and clerical support for the O and P Department. Receives and schedules patients, inter and intradepartmentally. Answers telephones, logs and monitors staff hours, maintains databases, monitors and analyzes performance improvement indicators. Prepares written correspondence, reports, and other departmental forms.

Key Responsibilities:

• Coordinates staff scheduling with patients and/or other departments utilizing various scheduling procedures, including computerized programs currently in use by the Hospital.
• Provides departmental telephone support; announces and/or routes telephone calls/messages, as appropriate.
• Maintains the Department's inventory of office supplies.
• Organizes, prioritizes, and accomplishes assigned tasks within established time frames and formats; maintains information retrieval systems which provide access to documents within four minutes.
• Records notes at departmental meetings; accurately produces and distributes meeting minutes within established distribution time schedule.
• Tracks and maintains Performance Improvement and patient data through computer systems utilizing word processing, spreadsheets, and database programs currently in use by the Hospital; assists in the analysis of data gathered through these processes; reports monthly information to appropriate individuals by the 4th of each month.

Required Qualifications:

• 1 year Computer applications, typing, general office skills

Preferred Qualifications:

• High School Diploma/GED
• Associate in related field
• 2 years Secretarial/receptionist experience
• 1 year Scheduling, registration and insurance verification
• 1 year Medical background

Compensation is determined based on years of relevant experience and departmental equity.

Shriners Children's Chicago