Water Mitigation Lead Technician

Job Description Job Description Job Title: Water Mitigation Lead Technician Department: Water Restoration Reports To: Mitigation Supervisor Location: Lewisville, Texas Employment Type: Full-time (40+ hours with overtime as needed) About Company: Regent Restoration excels at removing damaging elements from your home and restoring it to excellent condition. Whether it’s a flood or a leaking appliance, our expert technicians respond quickly to remove water before it causes further damage. We assess the situation, and make repairs through our water restoration services in Dallas–Fort Worth, TX and we’re available 24/7. Disasters don’t wait for business hours—and neither do we. As a full-service restoration company, we offer end-to-end solutions for water, fire, and storm damage across North Texas—from flash floods to hail storms. We answer common concerns like “How do I stop mold after water damage?” with clear, step-by-step guidance. Using infrared cameras for hidden moisture and HEPA air scrubbers for smoke, we ensure thorough restoration and help prevent future issues. In addition to water damage, we provide fire restoration services, including sprinkler water removal and smoke damage cleanup. Smoke particles can continue to damage your home long after a fire, so prompt smoke cleanup is essential. Our certified technicians use the latest tools and techniques to thoroughly clean and assess fire damage. At Regent, we pride ourselves on creating a family-like atmosphere where employees feel truly valued and appreciated. We recognize hard work with team shoutouts, celebrate birthdays and work anniversaries, and regularly host company breakfasts and lunches. We also enjoy team outings that bring everyone together outside of work—because we believe a strong team is built both on and off the job. About the Role: We are seeking a reliable and experienced Water Damage Mitigation Lead to lead and manage our mitigation crew in responding to water damage emergencies. The ideal candidate will have a strong background in water mitigation, excellent leadership skills, and a commitment to maintaining high-quality service and safety standards on every job. This position typically requires a minimum of 40 hours per week, with overtime expected based on workload, emergency response needs, and job demands. Key Responsibilities: Lead and supervise water damage mitigation projects from start to finish Coordinate and direct crew members on-site Ensure proper use of drying equipment, tools, and safety gear Perform water extraction, structural drying, and demolition when necessary Document work thoroughly using job management software and proper paperwork Communicate effectively with clients, team members, and project managers Monitor moisture levels and progress throughout the job Train and mentor technicians to ensure consistent performance Maintain a clean and organized work environment and vehicle Qualifications: Minimum 2 years of experience in water damage restoration or mitigation Prior supervisory or team lead experience strongly preferred IICRC Water Restoration Technician (WRT) certification required or must be obtained within 90 days Valid driver's license and clean driving record Must be able to pass a background check Ability to lift 50+ lbs, work in confined spaces, and be on your feet for extended periods Strong communication, problem-solving, and leadership skills Must be available for occasional after-hours and weekend work as needed Benefits: Opportunity to contribute to 401K Dental & Vision insurance Health insurance Paid time off Professional development assistance