Automotive Service Advisor- Imports

Experienced Automotive Service AdvisorNeil Huffman Automotive Group has an immediate opening for an experienced Service Advisor at our Mazda, Subaru & Volkswagen location!If you have automotive service experience, excellent customer service skills, and know how to keep a busy service drive moving, we want to talk to you.Earning Potential: $70,000+ AnnuallyWalk-Ins Welcome!What You'll DoAs a Service Advisor, you'll serve as the primary connection between our customers and service technicians, ensuring customers receive clear communication and an exceptional service experience from arrival through vehicle delivery.Responsibilities include:Greet customers promptly and professionallySchedule service appointments and obtain necessary customer and vehicle informationListen to customer concerns and accurately document repair instructionsPrepare repair orders and provide estimates for parts and laborExplain recommended maintenance and repairs, including costs and time requirementsObtain customer authorization for repairs and additional workKeep customers informed of repair progress and changes to estimates or completion timesCoordinate with technicians and the service team to help ensure work is completed efficientlyAnswer customer questions regarding repairs, maintenance, and work in progressReview completed repairs and assist with vehicle deliveryMaintain accurate and complete service documentationMaintain current service pricing guides, maintenance menus, and department formsHelp achieve department performance and customer satisfaction goalsFollow dealership policies and applicable federal, state, and local regulationsWhat We're Looking ForPrevious automotive Service Advisor experience strongly preferredHigh school diploma or equivalentGeneral knowledge of automotive mechanical operationsExcellent customer service skillsStrong verbal and written communication skillsAbility to multitask in a fast-paced service environmentStrong organizational and follow-up skillsProfessional appearance and attitudeASE certification preferredWhy Neil Huffman?In addition to $70,000+ annual earning potential, Neil Huffman Automotive Group offers a comprehensive benefits package, including:Health InsuranceDental InsuranceVision Insurance401(k)Life InsuranceShort-Term DisabilityPaid VacationReady for Your Next Opportunity?If you're an experienced Service Advisor who knows how to take care of customers, communicate effectively, and thrive in a busy dealership environment, we'd love to meet you.Apply today or stop by - walk-ins are welcome!Neil Huffman Automotive Group is an Equal Opportunity Employer.