IT Specialist I

Walk-In WednesdayInterview on the spot! Every Wednesday from 12 PM - 2 PM at 2500 Devon Ave | Des Plaines, IL 60018. Free Parking / Free Shuttle from the Rosemont Blue Line Station.Duties and ResponsibilitiesMaintains network operating systems.Maintains virtual server environment.Secures system data via backup operation.Creates and maintains active directory accounts.Troubleshoots complex system problems and provides high level support to users.Maintains job logs and distributes reports to end users.Receives and responds to incoming calls, pages, and/or e-mails regarding PC and/or hardware problems.Utilizes the help desk system as designed for problem reporting and change management accurately documents instances of hardware failure, repair, installation and removal.Follows and enforces all departmental standards, security, run instructions, backup, and recovery and shift turnover procedures.Other duties may apply.Perform the duties and responsibilities associated with the Illinois Gaming Board Statewide Voluntary Self-Exclusion Program as described in Section A of the Rivers Casino – Des Plaines ICS.Job RequirementsComputer Science Degree and/or Four (4) Year BA Degree preferredMust be able to successfully complete and maintain pre-employment and employment requirementsDetail-oriented, with ability to multi-taskShould be proficient in multiple casino software systems including but not limited to KCMS, Infinium, 1st Advantage/HRLogix, Microsoft Windows, Word and ExcelAbility to work flexible shifts and days of the week including holidays.Frequent walking, standing, kneeling, twisting, bending and liftingEqual Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor. Rivers Casino