Technical Sales Account Manager

About Paper Machinery Corportation:

Headquartered in Milwaukee, Wisconsin, Paper Machinery Corporation (PMC) is the world's leading designer and manufacturer of advanced forming machines for paperboard cups, containers, and custom packages. Since 1951, our mission has been to deliver cutting-edge engineering, technology, and innovation to the machinery manufacturing industry. Our state-of-the-art machines are installed across the globe, supporting sustainability initiatives for iconic brands including Chick-fil-A, McDonald's, Starbucks, Dunkin' Donuts, and Haagen-Dazs.

Employee-owned since 2016, PMC is consistently recognized as a Milwaukee Journal Sentinel Top Workplace. We value innovation, initiative, and collaboration, and we offer a supportive environment where employees are empowered to make an impact.

Position Overview:

PMC is expanding its Sales team and seeking a Technical Sales Account Manager to drive revenue by identifying new customers and managing relationships with existing accounts. This individual will play a critical role in growing our business by prospecting and developing new sales opportunities while providing top-tier service and technical guidance to current clients.

As a trusted partner to our customers, you will guide them through the full sales lifecycle-from first contact and quoting to order fulfillment, testing, and follow-up-working cross-functionally with internal teams to ensure customer success.

Key Responsibilities:

• Proactively identify, pursue, and secure new business opportunities through research, networking, referrals, and outreach.
• Develop and maintain strong, long-term relationships with existing clients to ensure satisfaction and uncover growth opportunities.
• Qualify leads, prepare proposals, and manage a robust sales pipeline to meet or exceed revenue goals.
• Collaborate closely with engineering, tooling, manufacturing, and service teams to translate customer requirements into effective technical solutions.
• Work with internal departments to generate and maintain accurate tooling and machine specification sheets.
• Coordinate and attend Factory Approval Tests at PMC and Site Acceptance Tests at customer facilities.
• Ensure timely and accurate handling of inquiries, quotes, order processing, and post-sale support.
• Maintain accurate and current records of sales activities, forecasts, and customer interactions using CRM (Salesforce preferred).

Required Qualifications

• Bachelor's degree in Engineering, Business, or a related technical field OR Minimum of four (4) years of technical or engineering-based sales experience
• Demonstrated experience in prospecting and winning new customers
• Solid understanding of basic mechanical and electrical concepts
• Willingness and ability to travel up to 25% domestically and internationally
• Exceptional communication, negotiation, and interpersonal skills
• Results-driven mindset with strong organizational and problem-solving abilities

Preferred Skills

• Experience selling capital equipment or working in industrial manufacturing environments
• Proficiency in sales forecasting, lead generation, and account strategy
• Familiarity with CRM platforms, especially Salesforce
• Ability to interpret technical requirements and translate them into clear value propositions

Why Join PMC?

• Join a globally respected, employee-owned leader in industrial innovation
• Opportunity to build a customer base and make a measurable impact on company growth
• Competitive salary and benefits
• A dynamic role combining sales strategy, relationship building, and technical collaboration
• A strong company culture focused on respect, innovation, and professional growth

Paper Machinery Corporation is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, sexual orientation, national origin, age, disability, or any other protected status.