Hybrid IT Help Desk Specialist: User Support
Top-Us
Top-Us in New York, NY is seeking an IT User Support Specialist to deliver frontline technical assistance and keep end users productive. The role focuses on Windows OS, Office 365, and hardware/software troubleshooting, with hybrid work and a 9am–5pm schedule. The position requires 2+ years in IT support, strong customer service, and effective use of ticketing systems. You will assist users, document resolutions, and help improve support processes to boost satisfaction. #J-18808-Ljbffr Top-Us
Vacancy posted 2 days ago
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