Mail Assistant

Job Title

Incumbent typical work assignments may include the following:

1. Directs end-to-end mail processing, logistics, and distribution networks across major defense installations (including the Pentagon and Mark Center). Independently examines, classifies, and routes incoming/outgoing, consolidated pouch, and high-priority messenger mail. Operates advanced computerized postage metering systems and the Automated Mail Managing System (AMMS) to input operator and customer accounting data, compile production metrics, and generate detailed postage volume and cost reports for leadership to maximize agency savings.

2. Performs comprehensive administrative, clerical, and technical support services to maintain optimal office efficiency. Establishes, updates, and maintains office procedures, databases, trackers, and records management systems. Serves as an advisor to staff on administrative and procedural requirements. Manages suspense tracking files to ensure timely responses to official correspondence, and executes strict security controls for the receipt, logging, handling, and safekeeping of classified and highly sensitive information.

3. Utilizes advanced functions of word processing and data software to design, format, and edit complex correspondence, reports, memos, and statistical tables (including tables of contents, merged mail lists, and multi-column layouts). Gathers, consolidates, and summarizes information from files to draft routine, non-technical correspondence. Conducts final administrative quality control reviews on documents prepared by other staff members to ensure compliance with agency formatting and grammar guidelines.

4. Manages time-sensitive regional distribution logistics by operating motorized mail carts and government motor vehicles to execute the daily pickup, transport, and delivery of official correspondence, registered mail, and administrative packages across regional office locations.