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Remote CX Risk & Process Improvement Lead

CookUnity

New York, NY
  • Remote job

CookUnity is hiring a CX Risk Coordinator to act as the analytical engine behind our CX risk initiatives. You will connect customer escalations to operational decisions, track trends, identify pain points, and drive structured projects to measurable outcomes. You will own end-to-end processes from incident analysis to project delivery, collaborating with CX Ops, Operations, Markets, Kitchens, and Product while communicating progress to leadership. #J-18808-Ljbffr CookUnity

Vacancy posted 5 days ago
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