Customer Service Representative

Job Description

Job Description

Speedway - Customer Service Representative
Looking for Evening shifts (example 2pm-10pm)

Specializes in providing outstanding service to customers while running a register and working on the sales floor; ensures that items meet the required stock levels and presentation standards; and that cleanliness and safety standards are met or exceeded; greets customers in a friendly manner and suggestively sells products to help increase sales; makes effort to ensure that customers leave with a good impression of the Company and are likely to return.

Responsibilities:

• Provides positive, personalized customer service by greeting each customer in a friendly manner, assisting with purchases, suggestively selling and making sure products are available for purchase.
• Runs a Point of Sale (POS) system and monitors customer lines in order to expedite the sales process; interrupts all other activity when customer service is needed.
• Maintains knowledge of products and services offered by the Company and knows how to complete associated transactions.
• Adheres to federal, state and local regulations and prohibits the sale of age restricted products to individuals under the minimum age requirement. 
• Takes an active role in promoting programs introduced by the Company; ensures established standards are adhered to.
• Plus many more job responsibilities.