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Travel Consultant II Phoenix AZ

$46k - $52k

Amex GBT Ovation

What You’ll Do Create domestic and international travel arrangements for clients that include air, hotel, rail, and ground transportation. Ensure reservations are built according to client standards and preferences. Act as a trusted advisor by offering informed and insightful recommendations that provide the best travel experience. Handle a wide range of bookings from simple to complex with potentially non‑standard and multi‑destination itineraries, ticket exchanges, and complex fares. Make changes or solve any issues that might occur during or before travel assignments, including both routine and non‑routine work. Benefit from comprehensive training by experienced colleagues and stay up to date through the social intranet. What We’re Looking For 3 or more years’ experience working as a Travel Consultant (or 5 years in another customer service industry). Advanced knowledge of GDS (Sabre). U.S. citizenship required due to Federal Government contract. A genuine passion for high‑quality customer service. Good verbal and written communication skills. Strong teamwork skills. A positive, “can do” attitude. Willingness to learn and grow. Military experience or certifications can substitute for some requirements. Salary $46,000 to $52,000 Location Phoenix, Arizona Benefits Flexible benefits tailored to each country, including health and welfare insurance, retirement programs, parental leave, adoption assistance, and wellbeing resources. Travel perks: choice of deals each week from major travel providers on flights, hotels, cruises, and car rentals. Access to over 20,000 courses on the learning platform, leadership courses, and internal job opening opportunities. Inclusive culture with global inclusion groups that discuss challenges, achievements, and drive company awareness. Additional benefits available at each country’s program. Equal Opportunity Statement All applicants will receive equal consideration for employment without regard to age, sex, gender (and characteristics related to sex and gender), pregnancy (and related medical conditions), race, color, citizenship, religion, disability, or any other class or characteristic protected by law. #J-18808-Ljbffr Amex GBT Ovation

Vacancy posted 2 days ago
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