RETAIL SALES AND MERCHANDISING MANAGER

Job DescriptionJob DescriptionMICRO CENTER is the nation’s leading computer and electronics big box retailer, offering more than 40,000 top technology products. For over 45 years, our success has been driven by unmatched expertise, a passion for innovation, and a steadfast commitment to exceptional customer service.Joining Micro Center means more than working in retail—it’s an opportunity to be at the forefront of fast-growing tech, including edge AI, advanced 3D printing, robotics, and emerging maker solutions shaping the future.At Micro Center, Passion, Energy, and Commitment aren’t just words—they’re how we work, grow, and win together. We take pride in creating long-term customer relationships and cultivating a workplace where associates are supported, empowered, and valued. Our teams play a hands-on role in bringing complex and cutting-edge solutions to life for our customers, making technology approachable and impactful every day.About the RoleWe are currently seeking a self-motivated, results-oriented RETAIL SALES AND MERCHANDISING MANAGER. At Micro Center, our core promise is to take care of our associates and customers—a commitment that continues to drive our success. If you’re energized by innovation and excited to lead in an environment centered on the future of AI, robotics, and next-generation technology, this is your opportunity to grow your career at the intersection of retail and innovation.In this role, you’ll lead a high-performing retail sales team focused on delivering an outstanding customer experience while driving sales and operational success. You'll coach and develop associates, oversee merchandising, inventory, and daily store operations. You’ll also partner with store leadership to achieve sales goals, build talent, and maintain a safe, customer-focused environment.Salary 75,000.00 + BonusClick here to view our job videoWhat You’ll DoAs sales floor leader, ensure associates are greeting and presenting appropriate product solutions to all customers; ensure customer satisfaction standards are being metConsistently achieve customer satisfaction, sales, productivity, payroll and expense goals, as well as ensure that sales policies and procedures are being properly carried out at the store levelManage staffing, orientation and training to ensure competent supervisors and associates are hired, trained and scheduled to properly service our customersParticipate in regular leadership meetings with General Manager, Operations, and Service to ensure store alignment. Serve as manager-in-charge during the absence of the General Manager or other store managersEnsure the execution of ad set, visual merchandising standards, and execution of “The Guide”, our monthly merchandising handbookProvide and document regular coaching and feedback to associates to ensure appropriate sales presentation, customer satisfaction, visual merchandising standards, and that sales goals and results are being communicated to all associatesReview P&L statements and sales reporting with the General Manager regularly to identify areas of concern; recommend and implement sales improvement plansParticipate in and lead open and close procedures, as well as manage all freight flow and merchandise processing, including regular cycle counts and tracking of company assets through inventory controlMaintain operational functionality and safety standards of all areas of responsibilityEnsure human resource issues are handled in accordance with guidelines; partner with Store Manager and Regional HR ManagerPerform additional duties and responsibilities as assignedWhat We’re Looking ForFive or more years of leadership experience with a major big box retailer in a high-volume, 30,000+ square-foot store, preferably in a commissioned sales environment or within the consumer electronics industryBachelor’s Degree preferredPrevious experience in all aspects of retail management: driving sales, merchandising, operations, freight flow and customer serviceExperience in human resources functions and capable of hiring, retaining and coaching qualified employeesFlexible availability, including early mornings, evenings, weekends, and holidaysOccasional travel required for meetings, training, and other business-related needsAbility to stand and walk throughout the sales floor for the duration of each shiftAbility to independently operate retail equipment, including box cutters, totes, baker’s racks, flatbed carts, and hand trucks, as well as the use of handheld scanners, POS terminals, and computer workstationsAbility to constantly lift/carry up to 25 lbs., frequently lift/carry up to 50 lbs., and occasionally lift/carry up to 100 lbs., as well as the ability to perform repetitive physical activityBenefits That Support Your Growth and Well‑BeingAt Micro Center, we’re committed to taking care of our associates so they can thrive—both at work and in life. Our comprehensive benefits package includes:Medical, Dental & Vision Coverage for regular full‑time associatesCompetitive Employee Discount, including our Friends & Family Discount ProgramTuition Reimbursement and Education Savings Opportunities to support continuous learningPaid Time Off for regular associates to rest, recharge, and take care of what matters most401(k) Retirement Plan with Company Match to help you plan for the futureIndustry‑Leading Vendor and Company Training to build your skills and product expertiseClear Career Growth and Advancement Opportunities across the organizationWhy Micro CenterOur core promise is to take care of our associates and our customers. That commitment has guided our culture, our growth, and our success for more than four decades—and it’s what makes Micro Center a truly exceptional place to build your career.Micro Center is an Equal Opportunity Employer.