Senior Wireless Sales Expert - Salisbury, MD

At Consumer Cellular, we go above and beyond to make sure our guests have everything they need and nothing they don’t. We’re not just here to sell phones. We’re here to build real relationships. Honestly? It feels more like friendship. We’re transforming the retail experience by doing things differently. When guests walk into our stores, they’re greeted with smiles, a space that feels more like a living room than a wireless store, and a team that genuinely loves what they do. That’s where you come in. What You Will Do Brand Ambassador – You represent our people-first culture every day by creating a welcoming, comfortable store environment. You deliver exceptional customer service while modeling professionalism, positivity, and strong sales behaviors. Relationship Builder – You connect with guests through active listening and thoughtful questions, guiding conversations toward solutions that meet their needs while driving sales performance. You focus on building loyalty not just completing transactions. Product and Services Expert – You confidently sell devices, plans, and services, consistently meeting or exceeding individual performance goals. You simplify technology into easy, real-world conversations and stay current on promotions and product knowledge. Store Key Support – As a senior team member, you are trusted with opening and closing responsibilities, ensuring the store is secure, organized, and ready to serve guests. You follow company processes and support a smooth, professional store experience during your shift. What You Will Need High school diploma is required. 1–2 years of retail keyholder experience preferred, in a consultative, customer-focused environment (Wireless sales experience preferred). Demonstrated ability to meet or exceed sales goals. Experience operating a POS system with strong attention to transaction accuracy. Proficient with Microsoft Office (Word, Excel, and PowerPoint). Flexible availability, including evenings and weekends. Physical ability to perform tasks that may require prolonged bending, stooping, reaching, twisting, lifting, pushing, pulling, walking, standing and moving items. Requires the ability to move around the store, assist customers and maneuver merchandise when necessary. Compensation This position is classified as modified full-time, with a work schedule ranging from 30 to 39 hours per week. On average, most employees in this role work approximately 35 hours per week, offering a consistent schedule while maintaining flexibility. The wage for this position is between $19.00–$20.00 per hour, plus uncapped commission. Pay & Benefits Data (in accordance with the Equal Pay and Opportunities Act) Minimum Salary: $42,000 Maximum Salary: $47,250 Benefits Competitive base pay with potential for shift differential, overtime and bonus pay Medical insurance (98% company-paid for full-time employee only coverage) Dental and Vision insurance (100% company-paid for full-time employee only coverage) 401(k) company match of 100% up to 6% of your pay Discounted Consumer Cellular wireless phone plan for employees Paid Time Off (PTO) available following a 30-day waiting period* 6 company-paid holidays plus 16 hours of floating holiday accrual per year Flexible Spending Accounts (FSA) for health care and dependent care expenses Life and AD&D insurance equal to 1x your annual earnings (100% company-paid) Long-Term Disability insurance (100% company-paid) Employee Assistance Program (100% company-paid) Education reimbursement Employee rewards program Accrue up to 40 hours in 1st year for hourly positions and up to 120 hours for salaried positions. Pre-employment Background Check And Drug Screen Is Required. Primary Location United States-Maryland-Salisbury Job Retail Associates Schedule Full-time Travel No Job Posting Jun 10, 2026 Unposting Date Jun 16, 2026 #J-18808-Ljbffr Consumer Cellular, Inc.