Staff Site Reliability EngineerFederal

About Zscaler Serving thousands of enterprise customers around the world including 45% of Fortune 500 companies, Zscaler (NASDAQ: ZS) was founded in 2007 with a mission to make the cloud a safe place to do business and a more enjoyable experience for enterprise users. As the operator of the world’s largest security cloud, Zscaler accelerates digital transformation so enterprises can be more agile, efficient, resilient, and secure. The pioneering, AI-powered Zscaler Zero Trust Exchange platform, which is found in our SASE and SSE offerings, protects thousands of enterprise customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Named a Best Workplace in Technology by Fortune and others, Zscaler fosters an inclusive and supportive culture that is home to some of the brightest minds in the industry. If you thrive in an environment that is fast-paced and collaborative, and you are passionate about building and innovating for the greater good, come make your next move with Zscaler. Our Engineering team built the world’s largest cloud security platform from the ground up, and we keep building. With more than 100 patents and big plans for enhancing services and increasing our global footprint, the team has made us and our multitenant architecture today’s cloud security leader, with more than 15 million users in 185 countries. Bring your vision and passion to our team of cloud architects, software engineers, security experts, and more who are enabling organizations worldwide to harness speed and agility with a cloud-first strategy. Responsibilities Managing operational tasks for Zscaler’s products in the US Government’s classified environments, including deployments, on‑call duties, and incident management. Participation in regular deployment sync meetings and operational hand‑offs. Managing all cloud infrastructure components such as AWS, private cloud environments, containers, and VMs. Developing scripts, containerized services, and monitoring mechanisms to automate operations tasks and ensure minimal disruption to service. Developing operations documentation, handling escalations, implementing measures to prevent recurring incidents, and contributing to DevOps best practices. Building new and enhancing existing Zscaler services within classified environments. Minimum Qualifications Active Secret Security Clearance required and must be maintained throughout employment. 5+ years of Site Reliability Engineering experience. Bachelor’s degree in Computer Science or a related field. Experience in both Operations and Engineering environments. Experience with High/Moderate FedRAMP authorization levels and monthly monitoring, including vulnerability scanning, evaluation, patching, and reporting. Knowledgeable in virtualization, cloud services, web security, and networking protocols ( SSL/TLS, DNS, SQL). Proficiency in Linux administration, network troubleshooting, automation tools like Ansible and Terraform, and skilled in Python coding and container‑based architectures (AWS ECS, Kubernetes). Preferred Qualifications Experience with air‑gapped and classified environments and monthly monitoring programs (scanning, evaluating, patching, and reporting on environment vulnerabilities). Information Assurance Technician Level 2 certification and Top Secret security clearance. Salary Range Base Pay Range: $119,000 - $170,000 USD (excludes commission/bonus/equity). Benefits Various health plans, Time off plans for vacation and sick time, Parental leave options, Retirement options, Education reimbursement, In‑office perks, and more. Equal Employment Opportunity Statement By applying for this role, you adhere to applicable laws, regulations, and Zscaler policies, including those related to security and privacy standards and guidelines. Zscaler is committed to providing equal employment opportunities to all individuals. We strive to create a workplace where employees are treated with respect and have the chance to succeed. All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy or related medical conditions), age, national origin, sexual orientation, gender identity or expression, genetic information, disability status, protected veteran status, or any other characteristic protected by federal, state, or local laws. See more information by clicking on the Know Your Rights: Workplace Discrimination is Illegal link. Pay Transparency Zscaler complies with all applicable federal, state, and local pay transparency rules. Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled, have long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy‑related support. Apply Now: #J-18808-Ljbffr