Patient Portal Help Desk Agent I - Tech Support
Healthtech Inc
Nordic seeks a Portal Service Desk Agent I to deliver day-to-day technical support for hardware and software to employees. You will handle calls, chats, and emails, diagnose issues, document them, and escalate when needed, while adhering to policies and contributing to team initiatives. The role emphasizes customer service, quick learning of new software, and strong attention to detail. Some night/weekend shifts may be required in this fast-paced healthcare IT environment. #J-18808-Ljbffr Healthtech Inc
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