Bilingual Customer Service Representative

Compensation Range: $16.50 to $28.60 hourly. Location: 168-11 Douglas Ave, Jamaica, New York 11433, United States. U-Haul is seeking a friendly and motivated Customer Service Representative to work on the front line, providing exceptional service to customers and ensuring equipment inspection, dispatch, and return. The position offers on‑the‑job education and the opportunity to advance within the company. Benefits Career stability Opportunities for advancement Mindset App Reimbursement Gym Reimbursement Program Health insurance & Prescription plans, if eligible Paid holidays, vacation, and sick days, if eligible Life insurance MetLaw Legal program MetLife auto and home insurance Discounts on Apple products, Dell computers, cell phone plans, hotels, and more 401(k) Savings Plan Employee Stock Ownership Plan (ESOP) 24‑hour physician available for kids Dental & Vision Plans Business travel insurance You Matter EAP LifeLock Identity Theft Protection Critical Illness/Group Accident Insurance Dave Ramsey’s SmartDollar Program Responsibilities Assist customers inside and outside a U‑Haul center with U‑Haul products and services. Use smartphone‑based U‑Scan technology to manage rentals and inventory. Move and hook up U‑Haul trucks and trailers. Clean and inspect equipment on the lot, including checking fluid levels. Answer questions and educate customers regarding products and services. Prepare rental invoices and accept equipment returned from rental. Install hitches and trailer wiring. Fill propane (certification offered through U‑Haul upon employment). Drive a forklift (certification offered through U‑Haul upon employment). Other duties as assigned. Participate in ongoing continuous U‑Haul education through U‑Haul University. Minimum Qualifications Valid driver’s license and ability to maintain a good driving record. High school diploma or equivalent. Work Environment The work involves moderate risks or discomforts that require special safety precautions, e.g., working around moving parts or machines, fumes or irritant chemicals. Protective clothing or gear such as masks, goggles, gloves or shields may be required. Physical Demands The role requires physical exertion such as long periods of remaining stationary, moving around indoors and outdoors, positioning oneself to reach objects at varying heights, and moving equipment weighing a minimum of 50 lbs. (assisted or unassisted). Policies U‑Haul Holding Company and its family of companies, including U‑Haul International, Inc. (“U‑Haul”), maintain a no‑nicotine hiring policy. U‑Haul will not hire or re‑hire individuals who use nicotine products. The states in which U‑Haul will decline to hire nicotine users are: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia, and Washington. Equal Employment Opportunity U‑Haul is an equal opportunity employer. All applicants for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, provincial, state or local law. Individual accommodations are available on request for applicants participating in all aspects of the selection process. Information obtained during this process will only be shared on a need to know basis. #J-18808-Ljbffr