Principal Architect

Join Vonage and help us innovate cloud communications for businesses worldwide!
Why this role matters:
Vonages API Business Unit is building a modern, lean architecture practice in a small central architecture team that empowers distributed teams to make fast, sound decisions independently. This is a high-impact individual contributor role at the heart of that practice.

You will work across product and platform boundaries, providing the architectural clarity, shared patterns, and strategic direction that connects engineering decisions to business outcomes.

Youll bring structure to complexity, help teams navigate trade-offs, and build the architectural capability that lets the organisation move faster with confidence.

Your key responsibilities:

Define and evolve architecture strategy, reference models, and target states across the CPaaS platform

Shape technology direction through standardisation, simplification, and platform investments

Drive architecture governance (reviews, ADRs, Well-Architected practices)

Partner with engineering and product leaders to translate business needs into scalable solutions

Provide hands‑on support in solving complex architectural challenges

Communicate architectural vision and decisions to both technical and business stakeholders

Mentor engineers and architects while contributing to internal communities and best practices

What youll bring
Required:

Demonstrable skills and experience in a senior architecture role with scope across multiple teams, products, or shared platforms

Demonstrable experience of leveraging architectural practice to steer and deliver measurable business value and reduce unnecessary costs.

Deep expertise in cloud‑native and distributed systems architectures, ideally on AWS

Strong experience with SaaS, API‑based, and developer‑facing platforms — CPaaS or communications domain experience is a plus

Proficiency across modern technologies and practices: microservices, Kubernetes, event‑driven architectures (Kafka), CI/CD, DevSecOps, and Infrastructure as Code

Proven ability to apply structured architectural techniques — capability mapping, ADRs, C4 diagrams, in practical, proportionate ways

Exceptional communication and influencing skills, with the ability to align stakeholders and drive decisions without formal authority

Experience balancing architectural consistency with team autonomy in fast‑moving, agile engineering organisations

Knowledge of communications protocols (e.g. SMS/RCS, WebRTC, SIP)

Familiarity with enterprise architecture frameworks (e.g. TOGAF, Zachman)

AWS, Kubernetes, or related cloud certifications

Knowledge and experience of working within an Agile methodology.

How you’ll benefit:

Medical Insurance

Glasses Reimbursement

Ericsson Care Line

Discretionary Time Off (DTO)

Additional benefits and perks will be discussed during the interview process

#LI-YB1

There’s no perfect candidate.

You dont need all the preferred qualifications to make a valuable impact on our team. Our employees and customers come from diverse backgrounds, so if youre passionate about what you could achieve at Vonage, wed love to hear from you.

To learn how we process your personal data during the recruitment process, please refer to our

Privacy Notice .

Note: The purpose of this profile is to provide a general summary of essential responsibilities for the position and is not meant as an exhaustive list. Assignments may differ for individuals within the same role based on business conditions, departmental needs or geographic location.

#J-18808-Ljbffr