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Guest Services Manager

Ontario Trillium Foundation

Job Summary We are hiring a Guest Services Manager to oversee front desk operations and ensure guests receive exceptional service throughout their stay. This role is ideal for someone with strong leadership skills and a customer-first mindset who thrives in a busy hotel environment. Benefits Competitive salary Managerial bonus potential Leadership development programs Hotel discount programs Responsibilities Supervise front desk and concierge staff Handle escalated guest issues and special requests Maintain scheduling and training for front desk team Monitor guest feedback and implement service improvements Collaborate with other departments to improve operations Work various shifts when needed #J-18808-Ljbffr

Vacancy posted 2 days ago
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