Senior Case Manager Inmate Services & Classification

Job Description - Case Manager III- Unit Classification - Beto Unit (029723) (26001781) Job Description Case Manager III- Unit Classification - Beto Unit (029723) Organization Organization : CORR INSTITUTIONS DIV - SUPPORT OP/CLASS & RECORD Primary Location Primary Location : United States-Texas-TENNESSEE COLONY Job Job : Office and Administrative Support Employee Status Employee Status : Regular Schedule Schedule : Full-time Travel No Salary/Salary Range : $3,871.51 (RET 2.5% Less) Pay Basis : Monthly Work Site Visits : No Study Material : No Overtime Status Overtime Status : Non-exempt Job Posting Job Posting : May 15, 2026, 5:00:00 AM Closing Date Closing Date : May 27, 2026, 4:59:00 AM I. JOB SUMMARY Provides highly complex case management work. Work involves developing and maintaining long-term contact with inmates, inmate families, and service providers for medical, social, educational, and related service needs; and supervising the work of others. Works under limited supervision with considerable latitude for the use of initiative and independent judgment. II. ESSENTIAL FUNCTIONS A. Interviews inmates to gather information and assess service needs; develops and implements service plans to meet inmate needs; and serves as liaison with inmates, inmate families, and service providers. B. Assists in coordinating and participating in unit classification committee meetings; identifies problem areas, service gaps, and areas that are barriers to services for inmates; and develops and maintains classification committee records to include inmate unit file, committee docket, inmate travel card, and automated records. C. Provides case management services to include reviews of housing and work assignments, medical restrictions, security needs, time earning status, and custody levels; documents case records; interprets rules, regulations, policies, and procedures; and responds to routine inquiries regarding policies, procedures, rules, and regulations. D. Assists in conducting unit orientation for newly assigned inmates regarding facility rules and regulations and available services and programs. E. Trains and supervises the work of others. * Performs a variety of marginal duties not listed, to be determined and assigned as needed. MINIMUM QUALIFICATIONS A. Education, Experience, and Training 1. Graduation from an accredited senior high school or equivalent or GED. 2. Four years full-time, wage-earning customer service, clerical, secretarial, criminal justice, correctional custody, law enforcement, case management, technical program support, or correctional unit operations experience. Fifteen semester hours from a college or university accredited by an organization recognized by the Council for Higher Education accreditation (CHEA) or by the United States Department of Education (USDE) may be substituted for each six months of experience. 3. Experience in the supervision of employees preferred. 4. Inmate classification experience preferred. B. Knowledge and Skills 1. Knowledge of applicable state and federal laws, rules, regulations, and statutes. 2. Knowledge of case management principles, objectives, standards, and methods. 3. Knowledge of agency and departmental organizational structure, policies, procedures, rules, and regulations preferred. 4. Knowledge of community resources preferred. 5. Skill to communicate ideas and instructions clearly and concisely. 6. Skill to coordinate with other staff, departments, officials, agencies, organizations, and the public. 7. Skill to interpret and apply rules, regulations, policies, and procedures. 8. Skill in problem-solving techniques. 9. Skill in the use of computers and related equipment in a stand-alone or local area network environment. 10. Skill to prepare and maintain complex records and files in an automated system. 11. Skill in the electronic transmission of communications. 12. Skill to assess inmate needs. 13. Skill to coordinate inmate services. 14. Skill to train and supervise the work of others. IV. ADDITIONAL REQUIREMENTS WITH OR WITHOUT REASONABLE ACCOMMODATION A. Ability to walk, stand, sit, kneel, push, stoop, reach above the shoulder, grasp, pull, bend repeatedly, climb stairs, identify colors, hear with aid, see, write, count, read, speak, analyze, alphabetize, lift and carry under 15 lbs., perceive depth, operate a motor vehicle, and operate motor equipment. B. Conditions include working inside, working around machines with moving parts and moving objects, radiant and electrical energy, working closely with others, working alone, working protracted or irregular hours, and traveling by car, van, bus, and airplane. C. Equipment (machines, tools, devices) used in performing only the essential functions include computer and related equipment, calculator, copier, fax machine, telephone, dolly, and automobile. Additional Information Please note that applications submitted via handwritten forms, email, mail, or fax will not be accepted. Your job application must be completely filled out and include all employment, do not limit employment to the past 10-15 years. Your application must contain complete job histories, which include job titles, name of employer, dates of employment, supervisor’s name and phone number, and a description of duties performed, and whether it was full-time or part-time and hours per week. If any of this information is not provided, your application may be rejected as incomplete If you are scheduled for an interview and require any reasonable accommodation in our interview process, please inform the hiring representative who contacts you to schedule your interview. Whenever possible, please give the hiring representative sufficient time to consider and respond to your request. Only candidates selected for an interview will be contacted. *Outside applicants will be required to submit to pre-employment drug testing as a condition of employment.* Questions regarding this posting may be directed to: Zilleah Ross Human Resources Headquarters 2 Financial Plaza, STE 600 Huntsville, TX 77340 PH View phone number on click.appcast.io EMAIL View email address on click.appcast.io Military Occupation Specialty Code The following Military Occupational Specialty codes are generally applicable to this position. Applicants must fully complete the summary of experience to determine if minimum qualifications are met. Military Crosswalk Guide - Prepared by the State Auditor's Office Texas State Auditor's Office - Job Descriptions The State of Texas is an Equal Opportunity Employer and does not discriminate on the basis of race, color, national origin, sex, religion, age or disability in employment or the provision of services. You may make copies of this application and enter different position titles, but each copy must be signed. Resumes will not be accepted in lieu of applications, unless specifically stated in the job vacancy notice. #J-18808-Ljbffr