Pharmacy Technician

Community Care Prescription Support

Major Duties: Community Care Prescription Support:

• Receives faxed, mailed, electronically prescribed, or delivered prescriptions written by Non-VA providers and documents all received prescriptions in electronic health records.
• Utilizes electronic health records, or other related sites to determine authorization of Non-VA Care by the Tomah VA Medical Center.
• Communicates with patients concerning prescriptions received from unauthorized provider visits and handles prescriptions appropriately, whether forwarding to primary care provider, returning to patient, and/or documenting in electronic health records.
• Reviews authorized prescriptions for appropriateness using pharmacy technician knowledge, as well as knowledge concerning the national drug formulary and local VA formulary requirements.
• Communicates with Non-VA physicians and nurses to request clarification of prescriptions or medication changes due to VA formulary and forwards all changes and clarifications to a licensed pharmacist to receive from the Non-VA representative, and documents these actions in electronic health records.
• Initiates the non-formulary/prior authorization process with the Non-VA provider and records needed documentation in electronic health records.
• Follows up via phone and/or fax with Non-VA Provider regarding initiated communications concerning non-formulary/prior authorization medications, clarifications, or medication change requests frequently, and documents in electronic health records.
• Enters non-formulary or prior authorization consult requests in electronic health records for review and completion by the reviewing Pharmacist, after all needed documentation has been received.
• Inputs authorized prescriptions or prepares electronically prescribed medications in electronic health record for the review and verification by a Clinical Pharmacist.
• Contacts patients with updates on Non-VA prescriptions and documents in electronic health records.
• Files all prescriptions for easy retrieval on the Pharmacy shared (S) drive.
• Assists in the tracking and shipping of Non-VA prescribed controlled substances, as well as all Non-VA prescribed medications mailed from the Tomah VA Pharmacy or Charleston Consolidated Mail-Out Pharmacy (CMOP).
• Communicates with Procurement Pharmacist or Procurement Technician when specialty medications need to be ordered.
• Initiates requests for medications from specialty pharmacies, releases medication once delivery confirmation received, files prescription packet appropriately, and communicates with procurement team regarding delivery receipt confirmation.

Work Schedule: Full-time; M-F, 8:00am-4:30pm

Financial Disclosure Report: Not required