Sales Administrator

Sales Administrator

We are hiring at Supply Technologies, a subsidiary of ParkOhio, specializes in supplier selection and management, planning, implementing, managing the physical flow of product for world-class international manufacturing companies, and servicing customers in the various markets. Apply today and become part of a team on this journey within more than 100 industries; expertise in nearly every inventory management discipline; use of advanced and emerging technologies, and a singularly connected global infrastructure, only Supply Technologies has the intellectual and technological infrastructure to give you a program of process, resource and production efficiencies that improve your competitive position in the marketplace.

We're looking for a detail-oriented and customer-focused Sales Administrator to help keep our sales operations running smoothly. In this role, you'll be the bridge between customers, sales, and internal teams, ensuring orders are processed accurately and delivered on time. If you enjoy fast-paced work, solving problems, and staying organized, this could be a great fit for you.

Responsibilities: As a key member of our team, you will:

• Serve as a primary point of contact by answering incoming sales calls and customer inquiries
• Prepare and manage customer quotes and order requests
• Process customer orders and credit memos accurately and efficiently
• Track and expedite orders to ensure on-time delivery
• Maintain customer delivery schedules and provide updates as needed
• Coordinate with Purchasing to align vendor deliveries
• Communicate customer needs to Purchasing and Quality teams
• Provide customers with product and technical information
• Document and manage customer complaints to ensure timely resolution
• Supply proof of delivery upon request
• Monitor on-time delivery performance for key customers
• Maintain organized customer records and drawing files

What You Bring: We're looking for someone who is:

• Highly organized with strong multitasking abilities
• Comfortable working in a fast-paced, detail-driven environment
• A strong communicator with a customer-first mindset
• Proficient in Microsoft Office (Excel, Outlook, Word)

Why Join Us? Work as part of a collaborative team that values accuracy and customer service; Opportunity to build experience across sales, customer service, and operations; Stable, structured environment with clear processes.

WE Value: Team collaboration

OUR Team Members: Do The Right Thing and we will succeed: We insist on honest and ethical behavior; We treat others respectfully; Our actions are underlined with high integrity; We partner with others who hold these same values.

Go One Better to achieve greatness: We strive to do our best every day; We are curious and seek alternative viewpoints; We value innovation to deliver long-term success; We will not accept the status quo and tirelessly seek to improve.

Customer First balanced with Company results: We serve our customers with a sense of urgency; We strive to anticipate our customer's needs; We work with our customers to ensure we are providing them the best solutions they value; We help to deliver the long-term success of our company.

WE DO what we say: We seek clarity and understanding; We follow through on our commitments; We respectfully challenge and collaborate to achieve mutual success; Once we agree, we move forward and make no excuses.

Together we win: We respect and value each other's thoughts and opinions; We make the time to develop meaningful relationships; We seek new opportunities to continuously learn: We never miss an opportunity to bring out the best in others.

Make a career at SUPPLY TECHNOLOGIES: Career Development: Success starts from within, and we will help you chart your path from which you can enhance your career evolution.

Supply Technologies provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Job Type: Full-time

Benefits: Medical insurance, Health saving account, Dental insurance, Vision insurance, Life insurance, 401(k), Pension Plan, Paid time off, Referral program, Tuition reimbursement, Employee Assistance

Work Location: On Site (Rochester, NY)

Pay or Shift Range: $40,000-$50,000

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.