Service Manager Automotive
Max Motors Dealerships
Job Description
Job Description
Overview
We are seeking a dedicated and experienced professional to oversee our service operations at Max Motors Dealerships. This position requires a strong leader who is passionate about delivering exceptional service and ensuring the smooth running of our automotive service department.
Key Responsibilities- Manage daily operations of the service department, including scheduling and overseeing service appointments.
- Ensure high levels of customer satisfaction by addressing customer concerns and ensuring quality service delivery.
- Lead and mentor a team of technicians and service advisors, promoting continuous training and development.
- Monitor and maintain service department performance metrics and profitability.
- Coordinate with other departments to enhance overall dealership performance.
- Proven experience in a service management role within the automotive industry.
- Strong understanding of service department operations and customer service principles.
- Excellent leadership and communication skills.
- Ability to analyse performance data and implement improvements.
- Proficient in using service management software and tools.
- Certification in automotive service management or related fields.
- Experience with managing a team in a high-volume environment.
- Knowledge of current automotive technologies and trends.
Vacancy posted 3 days ago
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