Dental Office Assistant

Forest Valley Dental Care is recruiting a Business Assistant (Dental Assistant) for a brand new office on Jeffress Road across from Ingles Market. More About the Role Greet and welcome patients as they enter the office to create a great first impression of our team Manage front office duties, including answering phones, checking office mail and email, communicating with patients and insurance companies Utilize Dentrix for patient scheduling and records Schedule and confirm appointments for multiple providers in the office File patient insurance claims and follow up on outstanding claims, verification of benefits and explanation of coverage Post insurance and patient payments and process accounts receivables Review treatment plan fees and payment options with patients Partner with the providers and team to implement Heartland Dental systems to optimize office potential What You’ll Gain Competitive benefits including health insurance, retirement savings plans, six paid holidays, and paid time off Front loaded education and training, providing you the opportunity to develop to your full potential Opportunity to be a part of a secure company with 20+ years of industry‑leading experience that provides a stable career with unlimited growth potential Access to on‑demand Daily Pay Minimum Qualifications Experience working in a fast‑paced and customer‑centric environment Excellent communication and organizational skills Understanding of PHI access, HIPAA training, and data safeguards as required for the role Preferred Experience 1+ years in a dental or medical setting 1+ years with insurance billing and accounts receivable Experience with Dentrix or other dental software Physical Requirements Ability to perform essential duties satisfactorily with or without reasonable accommodation, including prolonged periods sitting at a desk and working on a computer Must be able to lift up to 15 pounds at times Availability to attend virtual training sessions periodically throughout the year All new hires in dental office positions are required to complete a tuberculosis (TB) test before beginning employment; this requirement does not apply in the states of FL & TN About Heartland Dental Heartland Dental is the nation’s largest dental support organization, providing non‑clinical administrative support services to more than 3,000 physicians in more than 1,800 dental offices across 39 states and the District of Columbia. Each Doctor’s office remains independent, focusing on delivering high‑quality dental care and excellent patient experiences. We provide all employees and applicants for employment the protections of federal, state, and local laws affording equal opportunity in employment. #J-18808-Ljbffr