Customer Support Executive
Sappy
Join to apply for the Customer Support Executive role at Sappy 3 days ago Be among the first 25 applicants Join to apply for the Customer Support Executive role at Sappy Deliver outstanding support by resolving customer inquiries via chat, email, and phone. You’ll troubleshoot issues, provide product guidance, and ensure every user has a smooth, positive experience with Sappy’s platform. Bangalore (India), Boston (US) Hybrid Seniority level Entry level Employment type Full-time Job function Other Industries Software Development Referrals increase your chances of interviewing at Sappy by 2x Get notified about new Customer Support Executive jobs in Greater Boston . Customer Service/ Support Representative Customer Service Rep Financial Services Operations Technical Support Data Representative II Find curated posts and insights for relevant topics all in one place. #J-18808-Ljbffr
$151k - $207.9k
...who operate with speed and urgency and execute with excellence. This is an opportunity... ...s talk. About the role: The Sr. Customer Success Manager role will play a... ...cross-functional partners across Sales, Support, Engineering, and Product to resolve escalations...SuggestedFull timeLocal areaWorldwideFlexible hoursShift work- ...profitable on the platform. Our mission is to support merchants throughout their journey -... ...of experience in account management, customer success, or post-sales roles with increasing... ...majority of a book of business Strong executive presence with the ability to command a...SuggestedHourly payWork at officeLocal areaRemote workWork from homeFlexible hours
$107k - $145k
...Card Holder. Summary: As a Strategic Customer Success Manager, you will operate as a trusted... ...of the customer organization, from executive leadership to site-level operators, ensuring... ...Sales, Implementation, Product, and Support, to advocate for your customers, influence...SuggestedFull timeContract workWork at officeLocal areaRemote work$85k - $157k
...and more empathetic for carriers and the customers they serve. We build AI-powered software... ...to expand the relationship and support the growth of the customer. Drive the risk... ...external stakeholders; including senior executives, legal, technical, finance, sales, and marketing...SuggestedWork at officeFlexible hours2 days per week3 days per week$145k
...A leading workflow automation platform is seeking a Customer Success Manager to manage a large customer portfolio remotely from Boston. This full-time role focuses on onboarding new customers, nurturing relationships, and driving commercial growth through upselling. The...SuggestedFull timeRemote work$105k - $175k
...these teams complete visibility into their customer's experience using their web apps –... ...eager to bring talented people onboard to support our growth. We're on a mission to improve... ...skills (you will be leading calls with Executives and other key stakeholders) ~ Demonstrated...Work at officeVisa sponsorshipFlexible hours- ...Customer Success Manager You're a seasoned Customer Success Manager who knows how to build customer relationships into lasting partnerships... ...that deepen relationships and drive advocacy Identify and execute expansion opportunities, manage the full renewal cycle, and...Local areaImmediate startFlexible hours
- ...Enterprise Customer Success Manager Monaire builds intelligent HVAC optimization software... ...closely with Product, Engineering, and Support teams to ensure customers realize... ...opportunities Build strong relationships with executive, operational, and technical stakeholders...Flexible hours
$120.77k - $129.1k
...translating complex findings into written text. Analyzing data on customer demographics, preferences, needs, or buying habits to identify... ...panels. Identifying cross sell and up sell opportunities, supporting NIQ-GfK business expansion within clients . Accountable for sustaining...Local areaRemote workFlexible hours$80k - $95k
...Customer Success Manager Join the market leader in electric power data and analytics... ...decisions that keep utility prices low, support the energy transition, and keep the grid... ...products. You will be part of the team that executes a proactive approach to providing our...Full timeWork experience placementWork at officeFlexible hours2 days per week$80k - $110k
...operate lean, and hold ourselves to a high standard on every campaign we run. About the Role Reporting to the Director of Customer Success, the Customer Success Manager plays a critical role in making our strategic customers successful, deepening those relationships...Shift work$74k - $120k
...success is driven by curiosity, courage and customer obsession. The confidence and drive to... ...of products and services. Create, execute,and deliver a strong client engagement strategy... ...where everyone is given the tools, support, and runway they need to go far. We’ll...For contractors- ...Senior Customer Success Manager At Leapwork, we are at the center of the most important... ...a combination of commercial acumen, executive stakeholder management, technical curiosity... ...Sales, Professional Services, Product, Support and Marketing to deliver exceptional customer...Local areaShift work
- ...Customer Success Manager As a Customer Success Manager at Adaptive, you'll be the primary... ...Identify at-risk customers early and execute retention strategies to maximize renewals... ...Collaboration Work alongside Support and Engineering to resolve complex issues...Work at officeFlexible hours
$140k - $160k
...Customer Success Manager Boston or NYC Layer Health was founded in 2023 by leading machine learning researchers from MIT and Harvard... ..., Program Management, or a client-facing implementations/support role ~ Excellent communication and relationship-building skills...2 days per week- ...Customer Success Manager Boston US - Hybrid Do you understand how to meet the needs of high profile high value customers? Are... ...tailored career development based on your aspirations. This is supported by our focus on personal development and training - all our staff...Work at officeRemote work
- ...Senior Customer Success Manager Boston, Massachusetts, United States About the Job Senior Customer Success Manager Main Responsibilities... ...business issues arise Provide timely technical and product support Increase customer renewals and expansion. Requirements...Work experience placement
$33.65 - $63.65 per hour
...Job Description The Oracle Health Customer Success Manager is responsible for overseeing... ...(HCIT) experience in Consulting, Support, Project/Program Management, Client Relationship... ...ability to create, maintain and execute on a detailed account management plan including...Hourly payContract workTemporary workFlexible hours$90k - $110k
...environment. Our work has earned consistent recognition from customers and industry analysts alike. WHY BLACK KITE We’re a fast... ...and maintaining relationships at all levels, including executive-level relationships through opportunity planning, executive involvement...WorldwideFlexible hours$80k - $90k
...Sr. Customer Success Manager Hybrid (Boston, MA) About the company: LinkSquares is a Boston-based, AI-powered CLM SaaS leader... ...resolve inquiries smoothly, collaborating closely with Product, Support, and Sales teams. Value Realization: Continuously educate customers...Flexible hours- ...Enterprise Customer Success Manager LinearB is a leader in the inaugural Gartner Magic... ...each customer receives the attention and support needed to maximize product value.... ...relationships, including working with senior level executives to ensure client success and...
- ...At Verint, we believe customer engagement is the core of every global brand. Our mission is to help organizations elevate Customer Experience... ...in managing diverse tasks concurrently, such as handling support escalation calls in the morning, conducting best practices calls...Local areaShift workDay shift
$104k - $183k
...Genesys, we help organizations create better customer experiences through AI-powered... ...customer relationships. Help build, support and operate technology used by more than... ...the intersection of strategy, data, and execution, owning key initiatives that influence how...Work from homeWorldwideFlexible hours$64k - $71.8k
...outcomes to our clients. We provide our customers with: Trusted information that shapes... ...strategic direction and tactical support for clients who purchase our integrated... ...marketing management, sales management and executives; Escalate areas of concerns, client challenges...Local areaRemote workWork from home3 days per week$96k - $138k
...What You'll Do at Allego: The Senior Customer Success Manager – Adoption (SCSM) works... ...leverage their existing Allego platform to support new processes and expand their use of... ...cases to ensure stickiness and ROI. Execute ongoing proactive outreach to clients in...Full timeTemporary workWork at officeFlexible hours$128k
...applications that bring voice understanding to customers at enterprise scale. We're... ...blends professional services and support with technical expertise. We are the bridge... ...your portfolio (partnering with Account Executives for the largest deals) and ensure customers...Work at officeRemote workFlexible hours- ...Senior Customer Success Manager The Senior Customer Success Manager is responsible for... ...advisor, you will partner closely with executive stakeholders and customer champions to ensure... ...Managers (TAMs), Solution Engineers, Support, and Product teams to deliver a world-...Remote workFlexible hours
$106.5k - $142k
...a technical spearhead who bridges our product's potential and customer reality. You'll lead the customer relationship, deployment, and... ...comfortable producing documentation for training materials and remote support Walden Robotics offers a competitive total compensation...Contract workRemote workWork from homeFlexible hours$81k - $160k
...Our Customer Success team is the linchpin of the post-sales customer relationship. By combining... ...stages of the journey, creating and executing strategies to maximize value realization... ..., collaborating with presales teams to support growth Maintain meticulous hygiene in...Work experience placementLocal areaWorldwideFlexible hours- ...Customer Success Manager Location: Boston Seaport: 3 Days onsite, 2 days remote. About... ...with optimized infrastructure flow, supporting modern enterprise expectations for data... ...advisor, you will partner closely with executive stakeholders and customer champions to ensure...For contractorsWork at officeRemote workFlexible hours3 days per week
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