Remote Senior Sales Engineer

Join our dynamic team as a Senior Sales Engineer where you will provide vital technical support to our sales team during pre-sales and customer expansion activities. You’ll act as the go-to technical resource for security assessments, RFPs, and pilot implementations while collaborating with cross-functional teams to deliver tailored solutions. Your insights will shape product strategies, ensuring our offerings align with market needs and customer feedback. Lead technical aspects of pre-sales and customer discovery conversations, focusing on EHR integrated digital engagement solutions and clinical care pathway optimizations ● Provide pre-sales technical support to Sales team ● Manage technical responses for RFPs, RFIs, security assessments, and other requests ● Provide technical scoping, implementation, and success during initial pilot phases ● Act as a liaison between Sales, Product, Engineering, EHR and other internal teams ● Contribute to product strategy based on market insights and customer feedback EHR analyst experience (Epic EHR certification desired) ~ 6 years of experience in technical pre-sales roles ~ Selling to customer needs ~ Proven requirements analysis ~ General programming skills (desired) Experience with EHR systems (Epic, Athena, etc.) Background knowledge of genetic testing, NGS, and bioinformatic analysis preferred Familiarity with SQL, JSON, Snowflake, AWS, HL7 Quickly grasps customer needs and crafts tailored solutions Comfortable presenting to C-level executives and engineering/IT teams Works effectively with sales, product, engineering, EHR, and compliance teams Customer-Centric Approach: Prioritizes customer needs, builds trust and long-term relationships Provides exceptional pre-sales support and ensures smooth post-sales transitions Thrives in fast-paced environments, quickly adapting to new technologies, sales strategies, and customer requirements Identifies and resolves complex technical issues during sales process Thinks on feet during customer interactions and demos. Contributes valuable insights to product strategy based on market trends and customer feedback (VOC) Duties are typically performed in an office setting and/or in the field Ability to use a computer keyboard, communicate over the telephone and read printed materials Duties may require working outside normal working hours (evenings and weekends) at times Travel up to 50% to meet with customer and team members The pay range is listed and actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. Remote USA $Natera™ is a global leader in cell-free DNA (cfDNA) testing, dedicated to oncology, women’s health, and organ health. Our aim is to make personalized genetic testing and diagnostics part of the standard of care to protect health and enable earlier and more targeted interventions that lead to longer, healthier lives. The Natera team consists of highly dedicated statisticians, geneticists, doctors, laboratory scientists, business professionals, software engineers and many other professionals from world-class institutions, who care deeply for our work and each other. Competitive Benefits - Employee benefits include comprehensive medical, dental, vision, life and disability plans for eligible employees and their dependents. Additionally, Natera employees and their immediate families receive free testing in addition to fertility care benefits. Other benefits include pregnancy and baby bonding leave, 401k benefits, commuter benefits and much more. Inclusive collaboration benefits our employees, our community and our patients, and is critical to our mission of changing the management of disease worldwide. All qualified applicants are encouraged to apply, and will be considered without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, age, veteran status, disability or any other legally protected status. We also consider qualified applicants regardless of criminal histories, consistent with applicable laws. If you are based in California, we encourage you to read this important information for California residents. Email communications from all other domain names are not from Natera or its employees and are fraudulent. Natera does not request interviews via text messages and does not ask for personal information until a candidate has engaged with the company and has spoken to a recruiter and the hiring team. Natera takes cyber crimes seriously, and will collaborate with law enforcement authorities to prosecute any related cyber crimes. FBI Cyber Crime resource page