National Account Manager - Mid-Atlantic Market

Job Description

Mid-Atlantic Market Experience Preferred!

At Visit Tampa Bay, we combine a fun, collaborative culture with a passion for showcasing one of the nation’s most vibrant destinations. Our team enjoys competitive benefits, professional development opportunities, generous paid time off, and a supportive work environment that values innovation and work-life balance. If you're excited about using group sales knowledge and sales data to help drive tourism success, you'll find a rewarding career and great teammates here.

Responsibilities

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• Manage accounts within designated market segment and work toward individual sales targets
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• Have an in-depth knowledge of Tampa products to promote our diverse and culture-rich destination
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• Driven to seek out new meeting and convention leads
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• Manage leads and distributions of RFPs to hotel partners
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• Negotiate and mediate clients' and partners' information to create accurate and winning bids
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• Dynamically and confidently deliver bid presentations to prospects
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• Ensure clients and partners always experience a welcoming and hospitable environment
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• Use creativity to plan and execute customer FAMs, site visits, and events
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• Accurately update and manage client information, correspondence, and activity in CRM
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Education Experience and Qualifications

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• Degree from an accredited college or university in Tourism/Hospitality preferred
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• MUST have a minimum of 5 to 7 years of hotel group sales, convention center sales, or DMO group business experience, ideally in the Mid-Atlantic market
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• Must possess strong communication and customer service skills
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• Must be knowledgeable with presentation software programs and customer databases
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• Must be organized, detail-oriented, and self-motivated
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• Must be able to work on-site in the downtown Visit Tampa Bay’s office
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• Have availability on some weekends and evenings
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• Must be able to travel out of town 30% of time for industry events and client presentations
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Compensation and Benefits

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• Competitive salary is commensurate with experience
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• Incentive pay for completion of goals
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• 100% company-paid employee benefits: health, dental, vision, life, and disability
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• HSA/FSA with Company contributions
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• Company 5% matched 401(k) plan eligibility after 90-days employment
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• Generous paid time off
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• 10+ holidays per year
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• Ongoing career training and development
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• Company-paid downtown parking
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• Cellphone reimbursement
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• Tuition reimbursement
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