Liaison Package Handler

Package Liaison – Chicago (Part Time)Availability Required: Monday-Sunday (10am-6pm)* *Employees will work within that availability, not the entire availability. Luxer One is looking for a professional, organized and customer-focused individual to provide package management services to luxury apartment buildings in/around the Chicago area. Come join our growing team! This service representative will help organize and maintain package reception rooms/locker systems at apartment complexes located in the Chicago area. The service rep will visit properties multiple times a week and perform various duties.What You'll Do:Provide in-person support to residents having package questions/issuesLog recently-delivered packages into the property's automated package management systemDeliver packages to resident doorsOrganize packages within the room, to make it easier for residents to find their packagesIdentify aging/stale packages and prepare them to be returned to senderServe as a primary liaison between the property and the package management provider support teamDeliver certain packages directly to residents' doorsPerform lightweight maintenance on the locker/package room management systemParticipate in the occasional outreach or visit to a prospective property for an audit or information drop offThis is a part-time role (20-30 hours a week). This role is also part of a new, expanding service program – with opportunities for growth as the program expands.Requirements:Professional and personable. You will be working in upscale apartment buildings and will be expected to create positive, friendly relationships with both property managers and residents.1-2 years of customer service experience required.Access to reliable transportation (e.g. a personal car or access to METRO)Ideally, the candidate would live in or near the downtown Chicago area.Comfortable using technology (you will be using a digital package management system and iPad)Good organizational and problem-solving skillsThis role involves regular physical activity, including lifting and arranging packages, some of which may be bulky. Applicants should be capable of comfortably lifting packages within legal guidelines and maneuvering within package storage areas.At least 18 years old.The above-listed duties are not exhaustive, and the employee may be required to perform other tasks as needed and assigned by the management team.Benefits:Opportunities to advance401K with employer matchAccrued PTO to relax, recharge, and restAccrued Paid Sick LeaveLiaison Uniform and Equipment ProvidedLuxer One is an Equal Opportunity Employer and does not discriminate on the basis of race or ethnicity, religion, sex, national origin, age, veteran disability or genetic information or any other reason prohibited by law in employment.