Senior Human Resources Operations Advisor
QXO, Inc. (NYSE: QXO) is the largest publicly traded distributor of roofing, waterproofing, and related products, and the second largest publicly traded distributor of lumber and building materials in North America. QXO is the fastest growing company in the $800 billion building products distribution industry and plans to become the tech-enabled leader by delivering best-in-class customer satisfaction and outsized returns for its shareholders. The company is targeting $50 billion in annual revenues within the next decade through accretive acquisitions and organic growth.
What you'll do:Role Purpose
This role stabilizes HR operations coverage for QXO's growing Canada operations. You will serve as the primary generalist resource supporting background screening, leave administration, payroll coordination, and benefits administration. You will handle HR transactions and process support across the employee lifecycle, working closely with the Shared Services Director, HRBPs, recruiting teams, and cross-functional stakeholders. As QXO continues to integrate significant acquisitions and expand its Canadian footprint, this role directly enables operational excellence and compliance in one of our key growth markets.
Key Responsibilities
- Manage shared services support for employees and managers, fielding inquiries related to HR policies, benefits, payroll, leave, and general HR administration
- Coordinate and support background screening processes, including vendor coordination, candidate communication, and documentation management
- Administer leave requests and compliance workflows, including vacation, sick leave, parental leave, and other statutory leave types under Quebec and federal regulations
- Provide administrative support for benefits processes, including enrollment, changes, claims routing, and employee communication
- Coordinate with payroll operations on employee data maintenance, time submission, benefits deductions, and related transactional support
- Execute HR transactions and maintain data accuracy in HRIS systems, including new hire setup, terminations, demographic updates, and compliance documentation
- Provide light recruiting support and coordination with talent acquisition team, including candidate scheduling, offer communication, and onboarding logistics
- Support HRBPs on generalist matters, including employee relations follow-up, data gathering, and administrative research
- Ensure compliance with federal and Quebec HR laws, union agreements, and company policies
- Participate in process improvement and HR systems optimization initiatives as directed by the Director of HR Shared Services
Required Qualifications
- 3+ years of HR operations, shared services, or generalist experience
- Proficiency in English and French (both written and spoken; fluency at business level required)
- Strong knowledge of Quebec employment law, federal employment standards, and Canada HR compliance requirements
- Demonstrated proficiency with HRIS systems and HR technology platforms
- Excellent communication and interpersonal skills, with ability to manage multiple constituencies and competing priorities
- Strong attention to detail and commitment to data accuracy
- Ability to maintain confidentiality and exercise discretion with sensitive HR information
Preferred Qualifications
- Experience in a multi-site or multi-entity HR environment
- Familiarity with Oracle HCM, UKG (UltimateSoftware), or Salesforce HR systems
- Background in payroll coordination or benefits administration
- Experience supporting HR compliance and onboarding processes
- Prior experience in a shared services center or consolidated HR operations model
- PHR, CHRP, or similar HR certification
- Competitive Pay: We make sure that your hard work is recognized.
- Medical, Dental, and Vision Benefits: Experience the peace of mind that comes with our comprehensive benefits package including an employee assistance program and a telemedicine service designed to prioritize your well-being.
- Employee Stock Purchase Plan (ESPP): Bolster your financial growth. Invest in your future and become a stakeholder by purchasing company shares at a 15% discount twice annually.
- RRSP Program: Ensure a secure future with fair matching of your retirement contributions.
- Paid Leave: Recharge and find work-life balance with a personal emergency leave, and enjoy paid time off and company holidays to unwind and pursue personal interests.
- Paid Training and Advancement Opportunities: Open doors to exciting possibilities by engaging in our dynamic learning programs, which include the opportunity to earn valuable certifications.
About the company
QXO is the fastest growing publicly traded distributor of building products in North America. The company is executing its strategy to become the tech-enabled leader in the $800 billion building products distribution industry and generate outsized value for its shareholders. QXO expects to achieve its target of $50 billion in annual revenues within the next decade through accretive acquisitions and organic growth.
QXO is an Equal Opportunity Employer. We value diversity and do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other protected status.
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