Financial Administrative Representative

Position Overview We are seeking a highly organized and detail-oriented Patient Registration Specialist to manage inpatient and outpatient admissions. In this fast-paced role, you will ensure seamless healthcare access by handling registrations, verifying insurance, and accurately calculating and collecting patient financial liabilities (copays, coinsurance, deductibles) while providing exceptional, hospitable customer service. Key Responsibilities High-Volume Registration: Accurately process 20 to 30+ patient registrations per shift, including document scanning and securing upfront collections. Insurance & Compliance: Perform thorough insurance verifications and ensure strict compliance with HIPAA and EMTALA (verifying medical screening/stabilization before discussing finances). Flexibility: Travel to off-site outpatient locations as needed to support facility operations. Required Qualifications & Experience Experience: 2+ years in a medical front office or hospital billing environment. Hospital registration/admitting experience is strictly required. Education: High school diploma or equivalent. Knowledge Base: Deep understanding of medical terminology, IPA, and eligibility requirements for Medicare, Medi-Cal, COBRA, Covered California, and other benefit programs. Certifications: Must obtain Non-Violent Crisis Intervention (NCI) Certification within 3 months and an LA City Fire Card within 6 months of hire. Essential Skills Technical Proficiency: Typing speed of 45+ WPM and the ability to efficiently navigate multiple software screens, including Microsoft Word and Excel. Communication: Excellent English written and verbal communication skills with telephone etiquette. Performance: Exceptional problem-solving skills, mathematical accuracy, and the ability to multitask decisively in a high-pressure medical environment.

salary: $24.56 - $24.57 per hour
shift: First
work hours: 5 PM - 1:30 AM
education: High School

Responsibilities

Complete a minimum of 20 registrations per 8-hour shift, striving for 30+ when possible.
Scan relevant documents accurately into the patient database.
Perform thorough insurance verification for all incoming patients.
Secure upfront collections and discuss financial liability with patients.
Ensure all patients are appropriately medically screened and stabilized before the Consent of Admissions is discussed, signed, or financial liability is requested (in strict accordance with EMTALA).
Travel to off-site outpatient locations as needed.

Skills

• front office
• medical billing
• registration/admitting

Qualifications

• Years of experience: 2 years
• Experience level: Experienced

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Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact View email address on randstadusa.com.

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).

This posting is open for thirty (30) days.

Qualified applicants in San Francisco with criminal histories will be considered for employment in accordance with the San Francisco Fair Chance Ordinance.


Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.


We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.