Utility Warranty Technician - GTE

Utility Warranty Technician

The Utility Warranty Technician's essential duties and responsibilities include short diagnostics, adjustments and repairs on the PDI line. This role will lead on the in-station adjustments, minor repairs, and warranty complaint recording through the Pre Delivery Inspection (PDI) production process.

Responsibilities

RV adjustments, repairs, and recording of RV issues with an iPad

Analyze root causes of production-related issues and develop corrective action either individually or collaboratively

Document complaints and cause for off-line warranty needs

Work with PDI Leads to communicate fails on the PDI Line

Serve as a backup Warranty bay technician

Earn training in RVTI certifications

Learn and understand multiple PDI stations

Support the organization as a functional backup to test and inspection roles

Provide associate functional/inspection training as needed

Qualifications

Positive disposition with every interaction

RVTI Certifications and/or RV Production experience

Strong communication skills

Proficient training skills

Computer proficiency

Problem solving and decision making

Ability to multi-task and manage competing demands

Ability to meet deadlines

Attention to detail with a "Can-Do" attitude

Excellent attendance

General RV was founded when Abe Baidas converted a Detroit gas station into a small RV sales and manufacturing facility in 1962. From those humble roots, we've grown into the nation's premier RV dealer. We've helped millions of families experience the RV lifestyle. With the support of our talented employees, General RV now operates multiple Supercenters across the country in addition to an inspection facility in Indiana. We are proud of our history and are now in the third generation of family ownership. Since 2014, General RV Center has been named by Crain's Detroit as one of Michigan's largest and fastest-growing privately held companies.