Safety Svcs Supervisor (SSSUP-02) (Swing: 3pm - 11:30pm)

Job Description

Job Description

Join New Freedom – Where Second Chances Become Bright Futures

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At New Freedom , safety is more than security. It's about creating an environment where people can heal, grow, and succeed. As a Safety Services Supervisor , you'll provide leadership and oversight that helps ensure our facilities remain safe, welcoming, and supportive for members, employees, and visitors while advancing our mission of transforming lives and rebuilding communities.

We move fast, expect a lot from each other, and show up every day to do meaningful, impactful work. If you’re driven, collaborative, and energized by making a real difference— this is where you belong .

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We take care of the people who take care of others. At New Freedom, you’ll enjoy:

• Competitive pay and strong benefits package
• $0 medical plan option + employer-supported coverage
• 401(k) with match
• Generous paid time off
• Free meals, snacks, drinks, gym access
• A mission that matters —and a team that works hard to deliver on it

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The Safety Services Supervisor provides daily leadership, supervision, and coordination of Safety Services operations across New Freedom facilities. This role oversees Safety Associates, monitors facility safety and security operations, responds to operational concerns, supports emergency response efforts, and ensures compliance with organizational policies and procedures. The Safety Services Supervisor plays a key role in creating a safe, professional, trauma-informed environment that supports both member recovery and operational excellence.

This role is ideal for someone who :

• Enjoys leading teams and creating safe, organized environments
• Thrives in fast-paced settings where sound judgment and quick decision-making are essential
• Has experience in safety, security, emergency response, corrections, or related fields
• Values professionalism, accountability, and teamwork
• Is passionate about supporting member safety while maintaining dignity and respect
• Wants to make a meaningful impact in a mission-driven organization

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• Leading daily Safety Services operations and ensuring safety procedures are followed consistently
• Supervising, coaching, mentoring, and developing Safety Associates and assigned personnel
• Monitoring facility grounds, common areas, inspections, patrols, and safety-related activities
• Responding to incidents, emergencies, behavioral concerns, and operational issues
• Reviewing incident reports, documentation, investigations, and follow-up actions
• Supporting workplace safety initiatives, training programs, emergency preparedness efforts, and risk reduction strategies
• Collaborating with clinical, admissions, facilities, transportation, and operational teams
• Promoting a safe, trauma-informed, recovery-oriented environment for all members and staff

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• Safety operations are efficient, consistent, and aligned with organizational expectations
• Facility safety concerns are identified and addressed proactively
• Staff are engaged, accountable, and performing at a high level
• Incidents, investigations, and safety documentation are handled accurately and timely
• Members, staff, and visitors experience a secure and supportive environment
• Department goals, quality standards, and operational KPIs are achieved

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• High school diploma or GED (Associate's degree or higher in Criminal Justice, Public Safety, Emergency Management, Behavioral Health, Business, or a related field preferred)
• Minimum two years of supervisory, leadership, or team lead experience (plus three or more years of safety, security, corrections, military, emergency response, or related experience preferred)
• Strong communication, leadership, conflict-resolution, and problem-solving skills
• Ability to supervise staff, manage priorities, and make sound decisions in dynamic situations
• Proficiency with Microsoft Office applications and electronic documentation systems
• Ability to navigate facilities, grounds, and operational environments effectively
• Experience in healthcare, behavioral health, residential treatment, recovery, or reentry settings preferred
• Experience conducting investigations, incident management, or risk-management activities preferred
• Peer and Recovery Support Specialist (PRSS) Certification preferred

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This position operates within behavioral health, residential treatment, healthcare, office, and community-based environments.

The physical demands described here are representative of those that must be met to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.

• Frequent movement throughout facilities, grounds, and operational environments
• Regular interaction with members, employees, visitors, vendors, and leadership
• Ability to conduct patrols, inspections, investigations, and emergency response activities
• Frequent use of computers, communication systems, and documentation platforms
• Ability to respond effectively to incidents, emergencies, and operational concerns
• Occasional lifting, carrying, pushing, or moving materials weighing up to 30 pounds

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We’re building something meaningful—and that requires people who show up, contribute, collaborate, and take ownership.

If you're looking for a role where you can make a real impact, be part of a driven team, and help shape the future of an organization —we want to hear from you.

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New Freedom is proud to be an Equal Opportunity Employer, a drug and alcohol-free workplace, and compliant with Veteran and ADA regulations.

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"We’re not here to do small work—we’re here to change lives, rewrite stories, and rebuild communities. At New Freedom, you won’t just have a job. You’ll have a mission — to turn second chances into powerful comebacks."