IT Service Desk Pro: Rapid Issue Resolution
Radwell International
Radwell International in McKinney, TX seeks a Level 2 Service Request Analyst to manage and resolve IT service requests from customers, both internal and external. You will troubleshoot issues, gather information, and ensure timely resolutions, while maintaining high customer satisfaction. You will collaborate with Level 3 support, document actions in the knowledge base, and contribute to process improvements. Strong communication and ITIL familiarity are essential. #J-18808-Ljbffr Radwell International
Vacancy posted 20 hours ago
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